IC70109: TIVOLI STORAGE MANAGER SERVER CRASH IN PKDESTROYCONDITION

IBM Tivoli Storage Manager V5.5 Fix Pack 6 (5.5.6) Server Downloads

APAR status

• Closed as program error.

Error description

• In a library sharing environment, a library manager or client
  may crash while dismounting a volume. The following might be
  seen in the activity log just before the crash:
  
  ANR0408I Session xx started for server SERVER (AIX) (Tcp/Ip) for
    library sharing.
  ANR0409I Session xx ended for server SERVER (AIX).
  ANR8468I LTO volume 1234 dismounted from drive DRIVE1
    (/dev/rmt1) in library LIBRARY.
  
  The following call stack was seen on 5.4.1.2:
  
  (dbx) where
  pthread_kill(??, ??) at 0x9000000004205bc
  _p_raise(??) at 0x90000000041fff8
  raise.raise(??) at 0x90000000005237c
  abort() at 0x90000000007d64c
  AbortServer() at 0x100006498
  pkAbort(??) at 0x100007ee4
  TrapSyncError(??) at 0x10000f920
  pkDestroyCondition(??) at 0x10000fb64
  PvrDestroyAgent(??) at 0x100272b84
  pvrDismount(??) at 0x10027ea54
  PerformDismount(??) at 0x10033e564
  PerformDismountNow(??) at 0x10033ddec
  pvrShareGetIdleVol(??) at 0x100345a24
  DoGetIdleVolume(??, ??) at 0x10034b598
  SmLibraryServerSession(??) at 0x1003548d0
  DoLibraryServer(??, ??) at 0x100191a5c
  smExecuteSession(??, ??, ??, ??, ??, ??, ??, ??) at 0x100196178
  SessionThread(??) at 0x1001dcf1c
  StartThread(??) at 0x10000638c
  
  The following may also be seen in the dsmserv.err:
  
  ANR9999D Attempt to destroy non-idle condition variable; thread
    xx (tid 0).
  
  The following call stack has also been seen for this problem:
  Program terminated with signal 11, Segmentation fault.
  #0 0x0000000000952639 in DestroyMp (mpP=0x1357f068) at
  pvrmp.c:7015
  7015  pvrmp.c: No such file or directory.
   in pvrmp.c
  (gdb) bt
  #0 0x0000000000952639 in DestroyMp ... at pvrmp.c:7015
  #1 0x0000000000953f40 in pvrReleaseMountPoint at pvrmp.c:1493
  #2 0x0000000000b643f8 in AsReleaseOutputMP at asvolmnt.c:2591
  #3 0x0000000000b3cab9 in AsEndSession at astxn.c:3350
  #4 0x0000000000ba5958 in ssEndSession at sssess.c:881
  #5 0x0000000000621a7d in bfEndSession at bfutil.c:1439
  #6 0x0000000000a2c37e in EndBfSession at smnode.c:24716
  #7 0x0000000000a2edac in CloseSessStats at smnode.c:11318
  #8 0x0000000000a407db in SmNodeSession at smnode.c:8208
  #9 0x00000000009fed15 in HandleNodeSession at smexec.c:4848
  #10 0x0000000000a03700 in smExecuteSession at smexec.c:4917
  #11 0x0000000000c9f60f in psSessionThread at tcpcomm.c:2403
  #12 0x0000000000c93bdb in StartThread at pkthread.c:3357
  #13 0x0000003e9360673d in start_thread () from
      /lib64/libpthread.so.0
  #14 0x0000003e92ad3d1d in clone () from /lib64/libc.so.6
  Initial Impact: Low
  Tivoli Storage Manager Versions Affected: All 5.4/5.5/6.1/6.2
  Additional Keywords: TSM zz61 zz62 LC LM shared crash core
       dump
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED: All Tivoli Storage Manager server users of   *
  *                 library sharing environment.                 *
  ****************************************************************
  * PROBLEM DESCRIPTION: See error description.                  *
  ****************************************************************
  * RECOMMENDATION: Apply fixing level when available. This      *
  *                 problem is currently projected to be fixed   *
  *                 in levels 5.5.6, 6.1.5 and 6.2.3. Note that  *
  *                 this is subject to change at the discretion  *
  *                 of IBM.                                      *
  ****************************************************************
  *
  

Problem conclusion

• This problem was fixed.
  Affected platforms:  AIX, HP-UX, Sun Solaris, Linux, z/OS and
  Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

  PM22174

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R55A PSY

     UP

• R55H PSY

     UP

• R55L PSY

     UP

• R55S PSY

     UP

• R55W PSY

     UP

• R61A PSY

     UP

• R61H PSY

     UP

• R61L PSY

     UP

• R61S PSY

     UP

• R61W PSY

     UP

• R62A PSY

     UP

• R62H PSY

     UP

• R62L PSY

     UP

• R62S PSY

     UP

• R62W PSY

     UP