IC69951: ANS2576W MESSAGE EXPLANATION AND USER RESPONSE ARE INCOMPLETE.

IBM Tivoli Storage Manager V5.5 Fix Pack 6 (5.5.6) Server Downloads

APAR status

• Closed as program error.

Error description

• With the addition of APAR IC55610 message ANS2576W can occur for
  more than 1 reason.  The message Explanation and User Response
  only address 1 condition   The message should address all known
  conditions.
  
  Customer/L2 Diagnostics (if applicable)
  None
  
  *NOTE*
  1) APAR IC55610 - TSM SCHEDULE EVENT GETS REPORTED AS FAILED
  WITH RESULT "-99"  THOUGH THE SCHEDULE RUNS SUCCESSFULLY TO END,
  2) ANR2576W An attempt was made to update an event record for a
  scheduled operation which has already been executed - multiple
  client schedulers may be active for node node name.
  
  Explanation: The server has attempted to update an event record
  for a scheduled operation for the specified client node.
  However, the existing event record shows that this scheduled
  operation has already been executed, either successfully or
  unsuccessfully. Two or more client schedulers may be running for
  this node.
  
  System action: Server operation continues. The existing event
  record is not modified. No further processing is performed for
  this scheduled operation.
  
  User response: Contact the user for this client node, and make
  sure that only one client scheduler is running.
  
  Platforms affected:
  All Unix/Linux Windows 5.4, 5.5, 6.1, 6.2
  
  Initial Impact: Low
  
  Additional Keywords: ZZ61 ZZ62 msg message
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED: All Tivoli Storage Manager server users.     *
  ****************************************************************
  * PROBLEM DESCRIPTION: See ERROR DESCRIPTION.                  *
  ****************************************************************
  * RECOMMENDATION: Apply fixing level when available. This      *
  *                 problem is currently projected to be fixed   *
  *                 in levels 5.5.6, 6.1.5, and 6.2.3 . Note     *
  *                 that this is subject to change at the        *
  *                 discretion of IBM.                           *
  ****************************************************************
  *
  

Problem conclusion

• Affected platforms:  AIX, HP-UX, Sun Solaris, Linux, z/OS, and
  Windows.
  
  Original message
  -----------
  ANR2576W An attempt was made to update an event record for a
  scheduled operation which has already been  executed -
  multiple client schedulers may be active for node node name.
  
  Explanation: The server has attempted to update an event
  record for a scheduled operation for the specified  client
  node. However, the existing event record shows that this
  scheduled operation has already been  executed, either
  successfully or unsuccessfully. Two or more client schedulers
  may be running for this  node.
  ------------
  
  New message
  -----------
  ANR2576W An attempt was made to update an event record for a
  scheduled operation which has already  finished.
  
  Explanation: The server cannot update the event record for the
  specified client node. The existing record  indicates that the
  scheduled operation has already completed. This can happen
  when two or more client  schedules are running for this node,
  or because the client has retried the operation after an error
  has occurred.
  ------------
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

  PM51406

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R55A PSY

     UP

• R55H PSY

     UP

• R55L PSY

     UP

• R55S PSY

     UP

• R55W PSY

     UP

• R61A PSY

     UP

• R61H PSY

     UP

• R61L PSY

     UP

• R61S PSY

     UP

• R61W PSY

     UP

• R62A PSY

     UP

• R62H PSY

     UP

• R62L PSY

     UP

• R62S PSY

     UP

• R62W PSY

     UP