IC69342: TIVOLI STORAGE MANAGER V6.2 SERVER CRASH FOLLOWING TRANSACTION ABORTS

IBM Tivoli Storage Manager (TSM) server V6.1.4.x interim fix downloads
IBM Tivoli Storage Manager (TSM) server V5.5.5.x interim fix downloads

APAR status

• Closed as program error.

Error description

• Two threads are trying to abort the same transaction (txn)
  
  Customer/L2 Diagnostics:
  Supply the core data for supports review.
  
  Actlog:
  ANR0538I A resource waiter has been aborted.
  ANR1227E COPY ACTIVEDATA: Process 16 terminated - internal
  server error detected.
  ANR9999D Thread<1586> issued message 1227 from:
  ANR9999D Thread<1586>   0x0000000101C563C8  outRptf
  ANR9999D Thread<1586>   0x00000001007CBFAC
  EndCopyActiveDataProc
  ANR9999D Thread<1586>   0x00000001007CADAC
  AfCopyActiveDataThread
  ANR9999D Thread<1586>   0x0000000101E0E5C0  StartThread
  ANR9999D Thread<1586>   0xFFFFFFFF7D1D64B8  *UNKNOWN*
  ANR0985I Process 16 for COPY ACTIVEDATA running in the
  BACKGROUND completed with completion state FAILURE at  8:32:04
  AM.
  ANR9999D_1940720976 tmAbortX(tmtxn.c:1314) Thread<1586>: Error
  aborting tsn=0:5286353, already ended on thread 1586 called by
  afcputil.c(4322),this abort attempt on thread 1586 called by
  afcpyact.c(1206).
  ANR9999D Thread<1586> issued message 9999 from:
  ANR9999D Thread<1586>   0x0000000101C55990  OutDiagToCons
  ANR9999D Thread<1586>   0x0000000101C6C2B8  outDiagfExt
  ANR9999D Thread<1586>   0x0000000101BCE358  tmAbortX
  ANR9999D Thread<1586>   0x00000001007CC6A0
  EndCopyActiveDataProc
  ANR9999D Thread<1586>   0x00000001007CADAC
  AfCopyActiveDataThread
  ANR9999D Thread<1586>   0x0000000101E0E5C0  StartThread
  ANR9999D Thread<1586>   0xFFFFFFFF7D1D64B8  *UNKNOWN*
  ANR9999D_1285327590 pkLogicAbort(pkthread.c:683) Thread<1586>:
  Run-time assertion failed: "txnP->txnInFlight", Thread 1586
  (tid 1586), File tmtxn.c, Line 1322, reason: TMTXN008.
  ANR9999D Thread<1586> issued message 9999 from:
  ANR9999D Thread<1586>   0x0000000101C55990  OutDiagToCons
  ANR9999D Thread<1586>   0x0000000101C6C2B8  outDiagfExt
  ANR9999D Thread<1586>   0x0000000101E05540  pkLogicAbort
  ANR9999D Thread<1586>   0x0000000101BCE3FC  tmAbortX
  ANR9999D Thread<1586>   0x00000001007CC6A0
  EndCopyActiveDataProc
  ANR9999D Thread<1586>   0x00000001007CADAC
  AfCopyActiveDataThread
  ANR9999D Thread<1586>   0x0000000101E0E5C0  StartThread
  ANR9999D Thread<1586>   0xFFFFFFFF7D1D64B8  *UNKNOWN*
  
  Initial Impact: High
  
  Additional Keywords: TSM zz61 zz62
  
  Effected levels:
  V6.1. and V6.2
  

Local fix

• Get fix when available
  

Problem summary

• ****************************************************************
  * USERS AFFECTED: All Tivoli Storage Manager server users of   *
  *                 the COPY ACTIVEDATA command.                 *
  ****************************************************************
  * PROBLEM DESCRIPTION: See ERROR DESCRIPTION.                  *
  ****************************************************************
  * RECOMMENDATION: Apply fixing level when available.           *
  *                 This problem is currently projected          *
  *                 to be fixed in levels 6.1.5 and 6.2.2.       *
  *                 Note that this is subject                    *
  *                 to change at the discretion of IBM.          *
  ****************************************************************
  *
  

Problem conclusion

• This problem was fixed.
  Affected platforms:  AIX, HP-UX, Sun Solaris, Linux, and
  Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R61A PSY

     UP

• R61H PSY

     UP

• R61L PSY

     UP

• R61S PSY

     UP

• R61W PSY

     UP

• R62A PSY

     UP

• R62H PSY

     UP

• R62L PSY

     UP

• R62S PSY

     UP

• R62W PSY

     UP