IC68487: TSM SERVER INSTALLATION MAY FAIL WHEN USING INSTALLATION IMAGE EXTRACTED ON THE PATH WHICH CONTAINS NON ASCII CHARACTERS.

APAR status

• Closed as fixed if next.

Error description

• TSM Server installation may fail when using the installation
  image extracted on the path which contains non ascii characters.
  
  The following errors are seen in log.txt:
  
  INFO : key: SOFTWARE\IBM\ADSM\CurrentVersion, value: Path (from
  com.tivoli.dsm.install.RedefineInstances.getRegistryKey)
  INFO : Issuing rxa function to get value (from
  com.tivoli.dsm.install.RedefineInstances.getRegistryKey)
  INFO : Issuing cmd: REG QUERY
  HKLM\SOFTWARE\IBM\ADSM\CurrentVersion /v Path (from
  com.tivoli.dsm.install.RedefineInstances.getRegistryKey)
  INFO : rc from cmd: 1 (from
  com.tivoli.dsm.install.RedefineInstances.getRegistryKey)
  WARNING : cmd stderr: ?G???[: ?w???????????W?X?g??
  ?L?[???????l??????????????????????
   (from com.tivoli.dsm.install.RedefineInstances.getRegistryKey)
  INFO : result: null (from
  com.tivoli.dsm.install.RedefineInstances.getRegistryKey)
  INFO : This is a Windows system (from
  com.tivoli.dsm.install.RedefineInstances.<init>)
  INFO : key: SOFTWARE\IBM\ADSM\CurrentVersion\Server, value:
  InstanceInfo (from
  com.tivoli.dsm.install.RedefineInstances.getRegistryKey)
  INFO : Issuing rxa function to get value (from
  com.tivoli.dsm.install.RedefineInstances.getRegistryKey)
  INFO : Issuing cmd: REG QUERY
  HKLM\SOFTWARE\IBM\ADSM\CurrentVersion\Server /v InstanceInfo
  (from com.tivoli.dsm.install.RedefineInstances.getRegistryKey)
  INFO : rc from cmd: 1 (from
  com.tivoli.dsm.install.RedefineInstances.getRegistryKey)
  WARNING : cmd stderr: ?G???[: ?w???????????W?X?g??
  ?L?[???????l??????????????????????
   (from com.tivoli.dsm.install.RedefineInstances.getRegistryKey)
  INFO : result: null (from
  com.tivoli.dsm.install.RedefineInstances.getRegistryKey)
  SEVERE : Could not establish a Base Protocol connection (from
  com.tivoli.dsm.install.RedefineInstances.<init>)
  
  TSM Versions Affected:
  TSM 6.1 for Windows
  
  Initial Impact: Low
  
  Additional Keywords:
  zz61 install
  

Local fix

• Local Fix:
  Extract installation image on the path which does not contain
  non ascii characters.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED: All Tivoli Storage Manager server users.     *
  ****************************************************************
  * PROBLEM DESCRIPTION: See error description.                  *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  This problem is projected to be fixed in a future version of
  the Tivoli Storage Manager server.  Note that this is subject
  to change at the discretion of IBM.
  Affected platforms:  AIX, HP-UX, Sun Solaris, Linux, z/OS, and
  Windows.
  

Problem conclusion

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

• R61A PSY

     UP

• R61H PSY

     UP

• R61L PSY

     UP

• R61S PSY

     UP

• R61W PSY

     UP

• R61Z PSY

     UP

• R62A PSY

     UP

• R62H PSY

     UP

• R62L PSY

     UP

• R62S PSY

     UP

• R62W PSY

     UP

• R62Z PSY

     UP