IC68131: 6.2.0 LIBRARY MANAGER CRASH WHEN USING LIBRARY CLIENTS LOWER THAN 6.2.0 TIVOLI STORAGE MANAGER MOVE DRMEDIA

APAR status

• Closed as program error.

Error description

• Tivoli Storage Manager servers at level 6.2.0 that are
  library managers can crash under these conditions:
  o Library clients are at a level lower than 6.2.0
  o Library clients are using MOVE DRMEDIA
  o The tape library is SCSI or 349x, but not ACSLS
  Library clients which are also at level 6.2.0 will not
  cause the library manager to crash.
  The last message logged to the library manager's activity
  log might be this:
  ANR8438I CHECKOUT LIBVOLUME for volume 123456L4 in library
  LIBRARY completed successfully.
  Tivoli Storage Manager Versions Affected:
  6.2.0 library managers on all platforms
  Customer/L2 diagnostics:
  The call stack from the crash will resemble this:
  ScsiCheckoutVolume(??) at 0x1009dbd3c
  MmsLtsCheckoutVolume@AF81_46(??, ??) at 0x1002731c4
  MmsCheckoutLibVol(??, ??, ??, ??, ??, ??, ??, ??) at
  0x1004cee04
  pvrCheckoutSharedLibVol(??, ??, ??, ??, ??, ??, ??, ??) at
  0x10025c720
  DoCheckoutVolume(??, ??) at 0x100281dac
  SmLibraryServerSession(??) at 0x10027dcc0
  DoLibraryServer(??, ??) at 0x1002a1238
  smExecuteSession(??, ??, ??, ??, ??, ??, ??, ??) at 0x10029ac0c
  psSessionThread(??) at 0x100098b04
  StartThread(??) at 0x100009d64
  Initial Impact:
  High
  Additional Keywords:
  TSM LM LC 620 zz62 MSGANR8438I scsi 3584 DRM
  

Local fix

• Do not issue the MOVE DRMEDIA command with the REMOVE=YES
  option. Using CHECKOUT LIBV and MOVE DRMEDIA with REMOVE=NO
  might provide equivalent function until a fix is available.
  -
  Upgrade library clients to 6.2.0; the problem does not
  occur with 6.2.0 or higher library clients.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED: All 6.2.0 Tivoli Storage Manager servers     *
  *                 acting as library managers with lower level  *
  *                 library clients using MOVE DRMEDIA command.  *
  ****************************************************************
  * PROBLEM DESCRIPTION: See ERROR DESCRIPTION.                  *
  ****************************************************************
  * RECOMMENDATION: Apply fixing level when available. This      *
  *                 problem is currently projected to be fixed   *
  *                 in level 6.2.1. Note that this is subject to *
  *                                                              *
  *                 change at the discretion of IBM.             *
  ****************************************************************
  *
  

Problem conclusion

• This problem was fixed.
  Affected platforms:  AIX, Sun Solaris, Linux, HP-UX, and
  Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R62A PSY

     UP

• R62H PSY

     UP

• R62L PSY

     UP

• R62S PSY

     UP

• R62W PSY

     UP