IBM Support

IC67711: WINDOWS64: SHMTOTAL CANNOT BE SET TO A VALUE >4GB, OTHERWISE STARTUP WILL FAIL

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APAR status

  • Closed as program error.

Error description

  • when trying to use a SHMTOTAL value > 4GB the instance will not
    come online, and the following error message is displayed in the
    online.log:
    Value of SHMTOTAL exceeds operating system limits
    

Local fix

  • don't use SHMTOTAL
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Windows 64-bit platform                                      *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * On Windows 64-bit platform, if SHMTOTAL is set to a value    *
    * greater than 4GB, the server startup will fail with the      *
    * error:                                                       *
    * "Value of SHMTOTAL exceeds operating system limits"          *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IDS 11.50.xC7.                                    *
    ****************************************************************
    

Problem conclusion

  • The problem is first fixed in 11.50.xC7. When a SHMTOTAL value
    greater than 4GB is used on Windows 64-bit platform, the server
    starts up without any errors and uses the specified SHMTOTAL
    value.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC67711

  • Reported component name

    IBM IDS ENTRP E

  • Reported component ID

    5724L2304

  • Reported release

    B15

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2010-04-07

  • Closed date

    2011-01-20

  • Last modified date

    2011-01-20

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    IBM IDS ENTRP E

  • Fixed component ID

    5724L2304

Applicable component levels

  • RB15 PSY

       UP

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Document Information

Modified date:
20 January 2011