IC67340: ANR9999D ICVOLHST.C UNABLE TO FIND VOLUMES FOR BACKUPSET

IBM Tivoli Storage Manager V6.1 Fix Pack 4 (6.1.4) Server Downloads

APAR status

• Closed as program error.

Error description

• When using the GENerate BACKUPSETTOC command for a backup set
  created with a server level 5.3.x, the command will fail with
  the following error message:
  ANR9999D icvolhst.c(3502): ThreadId <XX> Unable to find
  volumes for backup set, date=03-01-2006 23:03:28 (local),
  dateGMT=1141254208
  
  A new field was added to the Archive.Objects table for level
  5.4 and the backup sets created at level 5.3.x are missing a
  value for this field. Without this value the GENerate
  BACKUPSETTOC command is unable to find the volume to use.
  
  | MDVPARTL 5.4.1.2 |
  | MDVPARTL 5.5.0.0 |
  | MDVPARTL 6.1.0.0 |
  Tivoli Storage Manager Versions Affected:
    5.4 and higher
  Customer/L2 Diagnostics (If Applicable)
    1.) Backup set must have been created using a 5.3.x level,
    for this problem to apply.
    2.) Review the Activity Log and if the following messages
        appear then problem has been encountered:
  
  ANR9999D icvolhst.c(3502): ThreadId <XX> Unable to find volumes
  for backup set, date=03-01-2006 23:03:28 (local),
  dateGMT=1141254208
  ANR9999D ThreadId <XX> 0x0000000100025c94 outDiagf
  ANR9999D ThreadId <XX> 0x00000001000f57c0 icGetObjectSetVols
  ANR9999D ThreadId <XX> 0x0000000100857d90 AdmGenerateBkSetToc
  ANR9999D ThreadId <XX> 0x000000010015c82c AdmCommandLocal
  ANR9999D ThreadId <XX> 0x000000010015d688 admCommand
  ANR9999D ThreadId <XX> 0x0000000100796864 HtRunCommands
  ANR9999D ThreadId <XX> 0x0000000100796e64 htPostForm
  ANR9999D ThreadId <XX> 0x0000000100799ee4 SmHttpCommandThread
  ANR9999D ThreadId <XX> 0x000000010000fef4 StartThread
  ANR9999D ThreadId <XX> 0x09000000000534f0 _pthread_body
   A BKSET trace might show the following:
  
     admbkset.c(4839): after finding backupset, rc=0
     setType=6, aliasObjId=0.0, protocol=2
     genDate=2006/03/01 23:03:28, volDateGMT=1141254208
     If aliasObjId=0.0 then the problem has more than likely
     occurred.
  
  For version 6.x, message:
  
   ANR9999D_2338283827
    icGetObjectSetVols(icvolhst.c:4217)
    Thread<47>: Unable to find volumes for backup set,
    date=02-23-2003 14:31:00 (local), dateGMT=0
  
   ANR2032E GENERATE BACKUPSETTOC: Command failed -
   internal server error detected.
  
  will be seen.
  
  Initial Impact:
    Low
  Additional Keywords:
    BACKUPSETTOC ANR9999D UNABLE TO FIND VOLUMES
    icGetObjectSetVols AdmGenerateBkSetToc TSM
  

Local fix

• Delete and redefine the backup set on the server. Make
  sure to record all the volumes that make up the backup set
  before deletion as this will remove them from the volhist
  and they will be needed for the redefine.
  
  The fix for this APAR does not require a deletion of the
  backup set.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED: All Tivoli Storage Manager server users of   *
  *                 the GENERATE BACKUPSETTOC command.           *
  ****************************************************************
  * PROBLEM DESCRIPTION: See ERROR DESCRIPTION.                  *
  ****************************************************************
  * RECOMMENDATION: Apply fixing level when available. This      *
  *                 problem is currently projected to be fixed   *
  *                 in levels 5.4.7 5.5.5, 6.1.4 and 6.2.2. Note *
  *                 that this is subject to change at the        *
  *                 discretion of IBM.                           *
  ****************************************************************
  *
  

Problem conclusion

• This problem was fixed.
  Affected platforms:  AIX, HP-UX, Sun Solaris, Linux, Windows
  and zOS.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

  PM11361

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R55A PSY

     UP

• R55H PSY

     UP

• R55L PSY

     UP

• R55S PSY

     UP

• R55W PSY

     UP

• R55Z PSY

     UP

• R61A PSY

     UP

• R61H PSY

     UP

• R61L PSY

     UP

• R61S PSY

     UP

• R61W PSY

     UP

• R61Z PSY

     UP

• R62A PSY

     UP

• R62H PSY

     UP

• R62L PSY

     UP

• R62S PSY

     UP

• R62W PSY

     UP

• R62Z PSY

     UP