APAR status
Closed as program error.
Error description
The Tivoli Storage Manager Server can crash during a QUERY BACKUPSET command when the volume is not found. The following call stack was seen on Linux: . #0 0x000000000057e70a in AdmQueryBkSet #1 0x000000000048d508 in AdmCommandLocal #2 0x000000000048e336 in admCommand #3 0x0000000000a82e4a in SmAdminCommandThread #4 0x0000000000bf7d14 in StartThread #5 0x00000039596062e7 in start_thread #6 0x0000003958ace3bd in clone . The following errors were seen in the activity log just before the crash: . ANR9999D_2338283827 icGetObjectSetVols(icvolhst.c:3435) Thread<329>: Unable to find volumes for backupset ANR9999D Thread<329> issued message 9999 from: ANR9999D Thread<329> 0x0000000000b8c4c2 OutDiagToCons+0x0x142 ANR9999D Thread<329> 0x0000000000b8eff9 outDiagfExt+0x0x159 ANR9999D Thread<329> 0x00000000006ec09c icGetObjectSetVols+0x0x30c ANR9999D Thread<329> 0x000000000057d181 AdmQueryBkSet+0x0x811 ANR9999D Thread<329> 0x000000000048d508 AdmCommandLocal+0x0x3b8 ANR9999D Thread<329> 0x000000000048e336 admCommand+0x0x946 ANR9999D Thread<329> 0x0000000000a82e4a SmAdminCommandThread+0x0x1a ANR9999D Thread<329> 0x0000000000bf7d14 StartThread+0x0xc4 ANR9999D Thread<329> 0x00000039596062e7 *UNKNOWN* ANR9999D Thread<329> 0x0000003958ace3bd *UNKNOWN* . Initial Impact: Low Tivoli Storage Manager Versions Affected: All Servers Additional Keywords: TSM q backup set crash core dump .
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: All Tivoli Storage Manager server users of * * the QUERY BACKUPSET command. * **************************************************************** * PROBLEM DESCRIPTION: See ERROR DESCRIPTION. * **************************************************************** * RECOMMENDATION: Apply fixing level when available. This * * problem is currently projected to be fixed * * in levels 5.5.5, 6.1.4 and 6.2.1. Note * * that this is subject to change at the * * discretion of IBM. * **************************************************************** *
Problem conclusion
This problem was fixed. Affected platforms: AIX, HP-UX, Sun Solaris, Linux, z/OS and Windows.
Temporary fix
Comments
APAR Information
APAR number
IC66121
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
55L
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2010-02-05
Closed date
2010-03-04
Last modified date
2010-03-04
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R55A PSY
UP
R55H PSY
UP
R55L PSY
UP
R55S PSY
UP
R55W PSY
UP
R55Z PSY
UP
R61A PSY
UP
R61H PSY
UP
R61L PSY
UP
R61S PSY
UP
R61W PSY
UP
R61Z PSY
UP
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"55L","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
04 March 2010