IC64744: TIVOLI STORAGE MANAGER SERVER CRASH DURING CLIENT BACKUP TO DISK STORAGE POOL.

IBM Tivoli Storage Manager V6.1 Fix Pack 3 (6.1.3) Server Downloads

APAR status

• Closed as program error.

Error description

• A Tivoli Storage Manager server may crash during a client
  backup/archive to a DISK storage pool. No error is logged
  in the activity log.
  
  Customer/L2 Diagnostics:
  
  The call stack of the core file produced by a Tivoli Storage
  Manager 6.1.2 server running on Sun Solaris 10 will show :
  
  tmGetTsn+0x48(7d9968, 116a56760, 0, 11760fec8, 0, ...)
  DoReserveRanges+0x858(125836558, 2c807, 40, 1, 1, 0)
  ReserveBits+0x6ac(125836558, 2c807, 40, 2c807, 0, 11760fec8)
  bvReserve+0x7c0(125836558, 2c807, 8, fffffff7433f64d0, ...)
  ReserveSpace+0x128c(11440d918, 7de80, fffffff7433f6724, 0, ...)
  DsReserveSpace+0x1b1c(11440d918, 0, 7de4f822, 0, 0, 1175f9a78)
  ssAlloc+0x1358(125b8cca8, 14c1c6c48, b, 0, 7da624e2, 0)
  DfAllocSpace+0x434(14b0c01b8, b, 0, 7da624e2, 0, 3470af52)
  DfCreate+0x584(14b0c01b8, b, 0, 3470af52, 1f, 2d)
  CreateBitfile+0x19c0(112f71e88, 14c1c6c48, 3470af52, ...)
  bfCreate+0x920(112f71e88, 14c1c6c48, 3470af52, 7da624e2, ...)
  CreateBitfile+0xd0c(10efd0b28, 112f71e88, 14c1c6c48, ...)
  DoBackInsNormEnhanced+0xb80(10efd0b28, 112f71e88, ...)
  SmNodeSession+0x74d4(10efd0b28, 4f4d41494e000000, ...)
  HandleNodeSession+0x3c18(10efd0b28, fffffff7433fbb48, 0, ...)
  DoNodeGeneral+0x40(10efd0b28, fffffff7433fbb48, 4f, ...)
  smExecuteSession+0x6304(1422f95d8, 100095878, 100095900, ...)
  psSessionThread+0x1824(1422f95d8, 0, 1422f95d8, 10009b498, ...)
  StartThread+0x260(149ab7c18, 1fc000, 0, 0, 101d5ef08, 1)
  0xfffffff77d0d609c(0, 0, 0, 0, 0, 0)
  
  TSM Versions Affected:
  TSM 6.1 servers on all supported platforms.
  
  Additional Keywords:
  zz61 abend coredump
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED: All Tivoli Storage Manager server users.     *
  ****************************************************************
  * PROBLEM DESCRIPTION: See error description.                  *
  ****************************************************************
  * RECOMMENDATION: Apply fixing level when available. This      *
  *                 problem is currently projected to be fixed   *
  *                 in level 6.1.3. Note that this is            *
  *                 subject to change at the discretion of IBM.  *
  ****************************************************************
  *
  

Problem conclusion

• This problem was fixed.
  Affected platforms:  AIX, HP-UX, Sun Solaris, Linux, and
  Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R61A PSY

     UP

• R61H PSY

     UP

• R61L PSY

     UP

• R61S PSY

     UP

• R61W PSY

     UP