IC62443: 5.5.3.0 SERVER FAILS TO START WITH ANR9999D_3366875665 AND ANR0254E

IBM Tivoli Storage Manager (TSM) server V6.1.2.x interim fix downloads
IBM Tivoli Storage Manager V6.1 Fix Pack 3 (6.1.3) Server Downloads

APAR status

• Closed as program error.

Error description

• The Tivoli Storage Manager Server version 5.5.3.0 running on
  either zLinux or HP-UX might crash on startup with the following
  seen on the server console:
  .
  ANR9999D_3366875665 DoBatch(blkdisk.c:1506) Thread<4>: Error
     setting seek position on disk /tsm/logv/tsmlog.dsm
  ANR9999D Thread<4> issued message 9999 from:
  ANR9999D Thread<4>  0x0000000080811c10 OutDiagToCons+0x0x158
  ANR9999D Thread<4>  0x0000000080814d5c outDiagfExt+0x0x14c
  ANR9999D Thread<4>  0x0000000080089452 DoBatch+0x0x492
  ANR9999D Thread<4>  0x0000000080089880 bdBatch+0x0x140
  ANR9999D Thread<4>  0x000000008049b8d8 LvmDiskServer+0x0x558
  ANR9999D Thread<4>  0x0000000080883e72 StartThread+0x0xf2
  ANR9999D Thread<4>  0x0000004e2916b974 *UNKNOWN*
  ANR9999D Thread<4>  0x0000004e290ccd96 *UNKNOWN*
     Explanation (lseek error): Bad file descriptor
  ANR0254E Error writing logical page xxxx (physical page xxxx) to
     recovery log volume /tsm/logv/tsmlog.dsm.
  ANR9999D_0377899386 ForceLogPages(logwrite.c:1296) Thread<5>:
     Recovery log write failed.
  ANR9999D Thread<5> issued message 9999 from:
  ANR9999D Thread<5>  0x0000000080811c10 OutDiagToCons+0x0x158
  ANR9999D Thread<5>  0x0000000080814d5c outDiagfExt+0x0x14c
  ANR9999D Thread<5>  0x0000000080492e2e ForceLogPages+0x0x5a2
  ANR9999D Thread<5>  0x0000000080492ff2 LogWriterThread+0x0x10e
  ANR9999D Thread<5>  0x0000000080883e72 StartThread+0x0xf2
  ANR9999D Thread<5>  0x0000004e2916b974 *UNKNOWN*
  ANR9999D Thread<5>  0x0000004e290ccd96 *UNKNOWN*
  ANR7824S Server operation terminated.
  ANR9999D Trace-back of called functions:
  ANR9999D   0x0000000080883ef6  pkAbort+0x0x66
  ANR9999D   0x0000000080492e38  ForceLogPages+0x0x5ac
  ANR9999D   0x0000000080492ff2  LogWriterThread+0x0x10e
  ANR9999D   0x0000000080883e72  StartThread+0x0xf2
  ANR9999D   0x0000004e2916b974  *UNKNOWN*
  ANR9999D   0x0000004e290ccd96  *UNKNOWN*
  ANR7820S Server thread 2 (tid 68507984) terminated in response
     to program abort.
  .
  This problem could happen with either a log or database volume
  so the messages could vary.
  .
  Initial Impact: High
  Tivoli Storage Manager Versions Affected: 5.5.3.0 on zLinux and
     HP-UX
  Additional Keywords: crash core TSM
  .
  

Local fix

• Install a version of the server lower than 5.5.3.0.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED: All Tivoli Storage Manager server users.     *
  ****************************************************************
  * PROBLEM DESCRIPTION: See ERROR DESCRIPTION.                  *
  ****************************************************************
  * RECOMMENDATION: Apply fixing level when available. This      *
  *                 problem is currently projected to be fixed   *
  *                 in levels 5.5.4, 6.1.2.1 and 6.1.3. Note     *
  *                 that this is subject to change at the        *
  *                 discretion of IBM.                           *
  ****************************************************************
  *
  

Problem conclusion

• This problem was fixed.
  Affected platforms:  HP-UX, zLinux.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R55H PSY

     UP

• R55L PSY

     UP

• R61H PSY

     UP

• R61L PSY

     UP