IBM Support

IC62442: TIVOLI STORAGE MANAGER SERVER MAY CRASH WITH ERROR:ANR7837S INTERNAL ERROR INVALID TRANSACTION DESCRIPTOR DETECTED

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • The Tivoli Storage Manager 6.1 server may with the following
    messages on the server console:
    
    
    ANR9999D_1285327590 pkLogicAbort(pkthread.c:653) Thread<XXX>:
    Run-time assertion failed: "( TmDescriptorIsLegal( txnP ) ) && (
    TmFindTxn( txnP->tsn ) != NULL )", Thread XXX (tid XXXX), File
    tmtxn.c, Line XXXX, reason: Invalid transaction descriptor.~
    ANR9999D Thread<XXX> issued message 9999 from:~
    ANR9999D Thread<XXX>  0x0000000100037484 StdPutText ~
    ANR9999D Thread<XXX>  0x000000010003798c OutDiagToCons ~
    ANR9999D Thread<XXX>  0x00000001000283c4 outDiagfExt ~
    ANR9999D Thread<XXX>  0x000000010014ca70 tmAbort ~
    ANR9999D Thread<XXX>  0x00000001003ab66c SmNodeSession ~
    ANR9999D Thread<XXX>  0x000000010047064c HandleNodeSession ~
    ANR9999D Thread<XXX>  0x0000000100471384 DoNodeGeneral ~
    ANR9999D Thread<XXX>  0x000000010047816c smExecuteSession ~
    ANR9999D Thread<XXX>  0x00000001001a9d74 psSessionThread ~
    
    The following message will be logged in dsmserv.err:
    
    
    ANR7838S Server operation terminated.
    ANR7837S Internal error Invalid transaction descriptor detected
    
    
    
    TSM Versions Affected:
    Tivoli Storage Manager server 6.1
    
    Initial Impact:
    Medium
    
    Additional Keywords:
    zz61 52240 tmtxn tmabort
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED: Tivoli Storage Manager servers may           *
    *                 experience a crash while performing          *
    *                 client operations.                           *
    ****************************************************************
    * PROBLEM DESCRIPTION: See ERROR DESCRIPTION.                  *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available. This      *
    *                 problem is currently projected to be fixed   *
    *                 in level 6.1.2.0. Note that this is          *
    *                 subject to change at the discretion of IBM.  *
    ****************************************************************
    *
    

Problem conclusion

  • This problem was fixed.
    
    Affected platforms:  AIX, HP-UX, Sun  Solaris, Linux, and
    Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC62442

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    61A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2009-08-07

  • Closed date

    2009-08-10

  • Last modified date

    2009-08-10

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R61A PSY

       UP

  • R61H PSY

       UP

  • R61L PSY

       UP

  • R61S PSY

       UP

  • R61W PSY

       UP

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"61A","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
10 August 2009