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IC62425: TIVOLI STORAGE MANAGER SERVER CAN CRASH AFTER ISSUING THE RUN CO MMAND

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • The Tivoli Storage Manager server can crash after issuing the
    'RUN' command to execute a script.
    .
    This will only happen if the defined script calls itself
    using "RU" instead of "RUN".  An example of such a condition
    would be:
    .
      DEFINE SCRIPT LOOPSCRIPT "RU LOOPSCRIPT"
      RUN LOOPSCRIPT
      ** server crash**
    .
    The above will cause a loop in the script processing and
    crash the server.  If the define is specified with "RUN"
    instead of "RU", TSM will detect a loop script and fail
    the script definition.
    .
    Customer/L2 Diagnostics:
    The following failing callstack has been associated with this
    issue on AIX:
    .
    doprnt._doprnt
    printf.sprintf
    psmsgnls.OrderInsert
    outmsg.OutGetMsg
    output.StdPutMsg
    output.outMsgf
    admcmd.admRecordCommand
    admcmd.AdmCommandLocal
    admcmd.admCommand
    admcmd.RunScript
    admcmd.DoRunScript
    admcmd.AdmCommandLocal
    admcmd.admCommand
    smadmin.SmAdminCommandThread
    pkthread.StartThread
    .
    Additionally, the following repeated messages can be seen
    in the activity log prior to the crash:
    .
    ANR2017I Administrator ADMIN issued command: RUN scriptname
    .
    Initial Impact:
    High
    .
    Tivoli Storage Manager Versions Affected:
    All supported servers.
    .
    Additional Keywords:
    TSM CRASH ABEND ABORT FAILURE RUN SCRIPT
    ANR2017I MSGANR2017I ZZ61
    .
    

Local fix

  • Review the defined scripts and verify that none of the scripts
    can cause a loop as described.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All Tivoli Storage Manager server users of   *
    *                 the DEFINE SCRIPT command.                   *
    ****************************************************************
    * PROBLEM DESCRIPTION: See ERROR DESCRIPTION.                  *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available. This      *
    *                 problem is currently projected to be fixed   *
    *                 in level 6.1.3. Note that this is            *
    *                 subject to change at the discretion of IBM.  *
    ****************************************************************
    *
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:  AIX, HP-UX, Sun Solaris, Linux, and
    Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC62425

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    55A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2009-08-06

  • Closed date

    2009-08-17

  • Last modified date

    2009-08-17

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R61A PSY

       UP

  • R61H PSY

       UP

  • R61L PSY

       UP

  • R61S PSY

       UP

  • R61W PSY

       UP

  • R61Z PSY

       UP

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"55A","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
17 August 2009