IC62259: THE DSMSERV LIBRARY CLIENT PROCESS MAY APPEAR TO HANG WHEN STARTING UP

IBM Tivoli Storage Manager V6.1 Fix Pack 3 (6.1.3) Server Downloads

APAR status

• Closed as program error.

Error description

• During the start up of the dsmserv (library client) the 'storage
  service' component is started before the 'session manager'
  component. The 'storage service' component may find scratch
  volumes to be deleted which are managed by a library manager.
  The 'storage service' component will enter a waiting state
  because the 'session manager' component is not ready and a
  connection to the library manager cannot be made to delete the
  scratch volumes.
  L2 Diagnostics:
  Error messages may be seen in the activity log or at the console
  during the time period in which the TSM server was starting up
  as follows:
  ANR0454E Session rejected by server TSMLIBMGR, reason:
  Communication Failure.
  
  Capturing a trace (SESSION SESSIOND)of the dsmserv process while
  it is starting up will give the following additional detail:
  
  06:37:27.588 [0][smexec.c][3376]: Timed out waiting for session
  manager initialization.
  ====> delete of the first volume timed out.
  07:02:27.664 [0][smexec.c][3376]: Timed out waiting for session
  manager initialization.
  ====> delete of the second volume timed out.
  Additional Keywords:
  Startup initialization initialize long shared sharing
  

Local fix

• After a timeout has occurred the TSM server will continue and
  startup successfully. The amount of time required for the
  timeout will vary depending on the number of scratch volumes
  that are pending deletion.
  For each volume to be deleted, the timeout value of the timed
  wait is approximately 25 minutes
  

Problem summary

• ****************************************************************
  * USERS AFFECTED: All Tivoli Storage Manager servers running   *
  *                 as library client.                           *
  ****************************************************************
  * PROBLEM DESCRIPTION: See error description.                  *
  ****************************************************************
  * RECOMMENDATION: Apply fixing level when available. This      *
  *                 problem is currently projected to be fixed   *
  *                 in levels 5.5.4 and 6.1.3. Note that this    *
  *                 is subject to change at the discretion of    *
  *                 IBM.                                         *
  ****************************************************************
  *
  

Problem conclusion

• This problem was fixed.
  Affected platforms:  AIX, HP-UX, Sun
  Solaris, Linux, z/OS, and Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

  PK94073

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R55A PSY

     UP

• R55H PSY

     UP

• R55L PSY

     UP

• R55S PSY

     UP

• R55W PSY

     UP

• R61A PSY

     UP

• R61H PSY

     UP

• R61L PSY

     UP

• R61S PSY

     UP

• R61W PSY

     UP