IC62076: CONFIGURATION WIZARD COMPLETES WITH RC=10, WHEN BOTH WIZARD AND SERVER LANGUAGE ARE SET AS JAPANESE

IBM Tivoli Storage Manager V6.1 Fix Pack 2 (6.1.2) Server Downloads
IBM Tivoli Storage Manager V6.1 Fix Pack 3 (6.1.3) Server Downloads

APAR status

• Closed as program error.

Error description

• When configuring the Tivoli Storage Manager server by using the
  configuration wizard (dsmicfgx.exe), the process completes with
  RC 10 and is unable to create a Tivoli Storage Manager server
  instance. The Format.out file shows no error, but the
  dsmicfg.trc file shows the following messages:
  .
  Tue Jun 16 21:56:56 JST 2009
  com.tivoli.dsm.ServerConfig.ServerDB.parseFormatOutput():
  Opening file Format.Out
  Tue Jun 16 21:56:56 JST 2009
  com.tivoli.dsm.ServerConfig.ServerDB.parseFormatOutput():
  IOException received
  Tue Jun 16 21:56:56 JST 2009
  com.tivoli.dsm.ServerConfig.ServerDB.parseFormatOutput():
  java.nio.charset.UnmappableCharacterException: Input length = 1
  Tue Jun 16 21:56:56 JST 2009
  com.tivoli.dsm.ServerConfig.ServerDB.parseFormatOutput(): exit,
  rc 10
  Tue Jun 16 21:56:56 JST 2009
  com.tivoli.dsm.ConfigWizard.DoFormatPanel.signalEvent(): enter,
  event=formatDone, rc=10
  .
  The RC 10 is the result of the wizard encountering a problem
  reading the Japanese Format.out file.
  

Local fix

• Select English as the server language when running the
  configuration wizard. After the configuration is complete, edit
  the dsmserv.opt file and set the language to JPN. The wizard can
  be run in Japanese, but the server language must be set to
  English initially.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED: All Tivoli Storage Manager 6.1 Windows       *
  *                 server users of the configuration wizard.    *
  ****************************************************************
  * PROBLEM DESCRIPTION: See ERROR DESCRIPTION                   *
  ****************************************************************
  * RECOMMENDATION: Apply fixing level when available. This      *
  *                 problem is currently projected to be fixed   *
  *                 in level 6.1.2. Note that this is subject to *
  *                 change at the discretion of IBM.             *
  ****************************************************************
  *
  

Problem conclusion

• This problem was fixed.
  Affected platforms:  Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R61W PSY

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