IC61874: SUMMARY TABLE IS NOT UPDATED CORRECTLY WHEN A SCHEDULED BACKUP FAILED

IBM Tivoli Storage Manager V6.1 Fix Pack 3 (6.1.3) Server Downloads

APAR status

• Closed as program error.

Error description

• When a scheduled backup fails, the TSM SUMMARY table show a
  status :
  
  SUCCESSFUL: YES  instead of  SUCCESSFUL : NO
  
  
  Customer/L2 Diagnostics:
  
  -  Actlog show  =>
  
  ANR2579E Schedule @13 in domain STANDARD for node LCLNODE
               failed (return code 12). (SESSION: 4225)
  
  -  The schedule status is failed =>
  
  q ev * *  f=d
  
  Policy Domain Name: STANDARD
       Schedule Name: @13
           Node Name: LCLNODE
     Scheduled Start: 06/29/2009 09:15:18
        Actual Start: 06/29/2009 09:16:26
           Completed: 06/29/2009 09:16:27
              Status: Failed
              Result: 12
              Reason: The operation completed with at least one
                      error message (except for error messages for
                      skipped files).
  
  
  -  The summary table show  =>
  
  select * from summary where activity='BACKUP'
  
        START_TIME: 2009-06-29 09:16:26.000000
          END_TIME: 2009-06-29 09:16:27.000000
          ACTIVITY: BACKUP
            NUMBER: 4225
            ENTITY: LCLNODE
          COMMMETH: Tcp/Ip
           ADDRESS: 7979san:2922
     SCHEDULE_NAME: @13
          EXAMINED: 87
          AFFECTED: 19
            FAILED: 1
             BYTES: 2594312
              IDLE: 0
            MEDIAW: 0
         PROCESSES: 2
        SUCCESSFUL: YES
       VOLUME_NAME:
        DRIVE_NAME:
      LIBRARY_NAME:
          LAST_USE:
         COMM_WAIT: 0
  NUM_OFFSITE_VOLS:
  
  
  TSM Versions Affected:
  
  TSM server 5.4  , 5.5 , 6.1
  
  Initial Impact: low
  
  
  Additional keywords
  
  session  event report zz61
  

Local fix

• Do not trust the successful field of the summary table
  

Problem summary

• ****************************************************************
  * USERS AFFECTED: All Tivoli Storage Manager servers           *
  *                 performing scheduled backup or archive       *
  *                 operations for the TSM client.               *
  ****************************************************************
  * PROBLEM DESCRIPTION: See ERROR DESCRIPTION.                  *
  ****************************************************************
  * RECOMMENDATION: Apply fixing level when available. This      *
  *                 problem is currently projected to be fixed   *
  *                 in levels 5.5.4 and 6.1.3. Note that         *
  *                 this is subject to change at the discretion  *
  *                 of IBM.                                      *
  ****************************************************************
  *
  

Problem conclusion

• This problem was fixed.
  Affected platforms:  AIX, HP-UX, Sun Solaris, Linux, z/OS, and
  Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

  PK93571

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R55A PSY

     UP

• R55H PSY

     UP

• R55L PSY

     UP

• R55S PSY

     UP

• R55W PSY

     UP

• R61A PSY

     UP

• R61H PSY

     UP

• R61L PSY

     UP

• R61S PSY

     UP

• R61W PSY

     UP