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IC61780: TIVOLI STORAGE MANAGER MONITORING AGENT INSTALL FAILS WITH ERROR"NLS_REPLACE: NOT FOUND "

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APAR status

  • Closed as program error.

Error description

  • The installation of Tivoli Storage Manager Monitoring Agent
    fails if there are spaces in the directory name where the
    product is installed from
    
    L2/Customer diagnostics:
    
    Running console install of Tivoli Storage Manager Monitoring
    Agent from the following directory:
    :
    /path/TSM Reporting and Monitoring/
    
    The console install fails with the following messages:
    [<CODE>]
    ...
    INSTALL
    
    ./install.sh[1861]: nls_replace: not found [No such file or
    directory]
    ./install.sh[1863]: nls_replace: not found [No such file or
    directory]
    
    TSM Versions Affected:
    Tivoli Storage Manager Monitoring Agent 6.2.0  for Linux/Unix
    
    Initial Impact:
    Low
    
    Additional Keywords:
    itm zzrm61 zz61
    

Local fix

  • Move the install package to another directory or modify the
    current directory name to remove the spaces. Retry the install
    after the change is done
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All users running Tivoli Storage             *
    *                 Manager for Reporting and Monitoring         *
    *                 version 6.1 and have extracted the media     *
    *                 into a directory with spaces in the name:    *
    ****************************************************************
    * PROBLEM DESCRIPTION: See Apar Description                    *
    ****************************************************************
    * RECOMMENDATION: Do not extract into a directory with spaces  *
    *                 in the name                                  *
    ****************************************************************
    The installation of Tivoli Storage Manager Monitoring Agent
    fails if there are spaces in the directory name where the
    product is installed from
    
    Running console install of Tivoli Storage Manager Monitoring
    Agent from the following directory:
    :
    /path/TSM Reporting and Monitoring/
    
    The console install fails with the following messages:
    [<CODE>]
    ...
    INSTALL
    
    ./install.sh[1861]: nls_replace: not found [No such file or
    directory]
    ./install.sh[1863]: nls_replace: not found [No such file or
    directory]
    

Problem conclusion

  • Don't exact the data to a directory with spaces in the name
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC61780

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    61L

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2009-06-29

  • Closed date

    2009-09-08

  • Last modified date

    2009-09-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R61A PSY

       UP

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"61L","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
08 September 2009