IC61218: CHECKIN LIBVOL FAILS WITH ANR8300E ON LIBRARY WITH LARGE NUMBER OF STORAGE SLOTS

IBM Tivoli Storage Manager V6.1 Fix Pack 2 (6.1.2) Server Downloads
IBM Tivoli Storage Manager V6.1 Fix Pack 3 (6.1.3) Server Downloads

APAR status

• Closed as program error.

Error description

• When checking in volumes using checkin libvol or label libv
  with the checkin parameter, and the search=yes parameter is
  also used, ANR8300E can occur on libraries which have a large
  number of storage slots. The tape library must be controlled
  by the TSM device driver for this apar to apply.
  -
  The problem is that the TSM device driver will time out the
  checkin command if it runs longer than 30 minutes.
  These messages will occur in the activity log if this
  problem exists:
  -
  05/18/2009 14:48:05 ANR2017I Administrator ADMIN issued
  command CHECKIN libv LIBRARY search=yes status=private
  checkl=barcode (SESSION: XXXX)
  05/18/2009 15:18:06 ANR8300E I/O error on library LIBRARY
  (OP=00006C04, CC=205, KEY=FF, ASC=FF, ASCQ=FF, SENSE=**NONE**,
  Description=SCSI adapter failure).
  Refer to Appendix C in the 'Messages' manual for recommended
  action. (SESSION: XXXX, PROCESS: XX)
  -
  Timestamps for the error should be 30 minutes apart.
  -
  Notes:
  1. ANR8300E can occur for other reasons. The ASC, ASCQ and
  lack of sense data need to exist, as well as the 30 minute
  time period for the problem to match this apar.
  -
  2. A similar problem can exist for tape libraries which are
  controlled by the IBMtape device driver. The fix for the
  problem in this apar does not affect similar problems on
  IBMtape controlled libraries. IBMtape support should be
  engaged if this problem is encountered with an IBMtape
  controlled library. See knowledge document 1368357.
  Tivoli Storage Manager Versions Affected:
  5.4, 5.5, and 6.1 servers on all platforms with scsi tape
  libraries controlled by the TSM device driver
  Initial Impact:
  Medium
  Additional Keywords:
  MSGANR8300E sense asc ascq tsmdd tsmscsi ddtrace 1368357 zz61
  

Local fix

• Check in tapes using the bulk option. On Quantum libraries,
  and option called "touch teach" may cause the checkin to
  run longer. Disabling this option may reduce the time
  required to do the checkin.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED: Tivoli Storage Manager users of an           *
  *                 ADIC/Quantum Scalar 10K library equipped     *
  *                 with a large number of storage slots.        *
  ****************************************************************
  * PROBLEM DESCRIPTION: See ERROR DESCRIPTION                   *
  ****************************************************************
  * RECOMMENDATION:   Apply fixing level when available. This    *
  *                   problem is currently projected to be fixed *
  *                                                              *
  *                   in level 5.4.6, 5.5.3, and 6.1.2.          *
  *                   Note that this is subject to change at the *
  *                                                              *
  *                   discretion of IBM.                         *
  ****************************************************************
  *
  

Problem conclusion

• The problem was fixed in the Tivoli Storage Manager device
  driver.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R54A PSY

     UP

• R54H PSY

     UP

• R54L PSY

     UP

• R54S PSY

     UP

• R54W PSY

     UP

• R55A PSY

     UP

• R55H PSY

     UP

• R55L PSY

     UP

• R55S PSY

     UP

• R55W PSY

     UP

• R61A PSY

     UP

• R61H PSY

     UP

• R61L PSY

     UP

• R61S PSY

     UP

• R61W PSY

     UP