IBM Support

HE12014: The IBM Content Collector Email Connector throws an exception if user-defined address books are used

Fixes are available

IBM Content Collector V4.0 Fix Pack 2
IBM Content Collector V3.0 Fix Pack 5

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APAR status

  • Closed as program error.

Error description

  • If a user-defined Lotus Notes address book is specified in the
configuration settings of the Email Connector, the IBM Content
Collector Email Connector throws an exception. The exception is
reported in the log file. The address book is not used and no
email is collected for archiving.

Local fix

  • N/A

Problem summary

  • In IBM Content Collector 3.0, user-defined Lotus Notes address
books are not handled correctly. If the Email Connector is
configured to use a user-defined address book, it logs an
exception. The address book is not used and no email is
collected for archiving.

Problem conclusion

  • Starting with IBM Content Collector 3.0 Fix Pack 5 and IBM
Content Collector 4.0 Fix Pack 2, user-defined address books
that are specified for the Email Connector are used as expected.

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    HE12014
    • 

  • Reported component name
    ICC FOR EMAIL
    • 

  • Reported component ID
    5724V5700
    • 

  • Reported release
    300
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2014-01-23
    • 

  • Closed date
    2014-04-23
    • 

  • Last modified date
    2014-04-23
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    ICC FOR EMAIL
    • 

  • Fixed component ID
    5724V5700
    • 



Applicable component levels


    

  • R300  PSY
       UP
    • 

  • R400  PSY
       UP
    • 








      
              
                            

              

              [{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSAE9L","label":"Content Collector"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"3.0"}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            13 September 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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