HE11420: WHEN PREVIEWING IN EDISCOVERY MANAGER, THE THIRD LINE OF EVERY DOCUMENT IS NOT VISIBLE IN MICROSOFT INTERNET EXPLORER.

Download IBM eDiscovery Manager Version 2.2 Fix Pack 4

APAR status

• Closed as program error.

Error description

• When previewing documents in eDiscovery Manager, the third line
  of every document is not visible in Microsoft Internet Explorer
  V7 or V8. The third line becomes visible when highlighted, or
  when the user performs any other operation that repaints the
  screen. This does not occur with Firefox.
  

Local fix

• Use Firefox. If you are using IE V7 or V8, either highlight the
  line, resize the window, scroll through the page, or perform any
  other operation that repaints the window.
  

Problem summary

• When previewing documents in eDiscovery Manager, the third line
  of every document is not visible in Microsoft Internet Explorer
  V7 or V8. The third line becomes visible when highlighted, or
  when the user performs any other operation that repaints the
  screen. This does not occur with Firefox.
  

Problem conclusion

• Put DOCTYPE declaration in the preview document for the
  workaround of IE unique issue.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  EDISCOVERY MANA

• Fixed component ID

  5724V3600

Applicable component levels

• R220 PSY

     UP