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HE11380: EDISCOVERY MANAGER TASKS STALL WHEN THERE IS A TEMPORARY API CONNECTION ERROR (API_UNABLE_TO_USE_CONNECTION.

A fix is available

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • When the connection to the IBM FileNetP8 server is temporarily
interrupted, API connection error API_UNABLE_TO_USE_CONNECTION,
any eDiscovery Manager tasks running at that time stall.

Local fix

  • Restart the eDiscovery Manager application server to enable the
tasks to complete.

Problem summary

  • When the connection to IBM FileNet P8 server is temporarily
interrupted and an exception API_UNABLE_TO_USE_CONNECTION is
thrown, all running scheduled tasks stall.

Problem conclusion

  • Fixed the error handling code, so the scheduled tasks will be
either resumed or marked as failed  after the P8 server comes
back online.

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    HE11380
    • 

  • Reported component name
    EDISCOVERY MANA
    • 

  • Reported component ID
    5724V3600
    • 

  • Reported release
    220
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2011-12-15
    • 

  • Closed date
    2012-06-18
    • 

  • Last modified date
    2012-06-18
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    EDISCOVERY MANA
    • 

  • Fixed component ID
    5724V3600
    • 



Applicable component levels


    

  • R220  PSY
       UP
    • 








      
              
                            

              

              [{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS8JHU","label":"eDiscovery Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"2.2"}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            13 September 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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