Troubleshooting
Problem
This document describes a scenerio where larger SNADS files fail with a CPF5107 rc 'E01A'.
Resolving The Problem
SNADS send of larger files fail on the source side with a CPF5107 error code 'E01A'. The sense code is '1001'. CPI8805 rc22 was also posted.
CPF5107 | Escape | 50 05/18/08 09:33:27.664344 QACERP1 QSYS 03C0 QZDBLDRQ QSYS 02A3 Message . . . . : SNA session with device ZDPGMDEV ended abnormally. Cause . . . . . : The Systems Network Architecture (SNA) error caused session with device ZDPGMDEV on file QCSNADSC in library QSYS to end abnormally. The system error code is X'E01A'. System error codes and their meanings follow: -- E015: An unbind command received, other than protocol violation. -- E019: An unbind command sent. -- E01A: An unbind command Recovery . . . : The SNA sense code of X'1001' indicates the reason the session ended. |
CPI8805 | Information | 00 05/18/08 09:33:27.686120 QZDSENDR QSYS 060E QZDSENDR QSYS 060E Message . . . . : Starting recovery for SNADS sender 538312/QSNADS/AS400A, serving *SNADS distribution queue AS400A Cause . . . . . : The SNADS sender is unable to send distribution queue entries due to reason code 22. The reason codes and their meanings follow: 22 -- Communications failed or could not be established with the remote system Recovery . . . : The sender will attempt to restart normal processing after waiting 5 minutes (the retry wait interval that was configured for this queue). The current number of retry attempts is 1. The maximum number of retries configured for this queue is 3. If you want to take immediate action, the reason codes and their recovery actions follow: 21, 22, 25 and 26 -- See the previously listed messages in the job log, and correct any errors. . For all recovery actions,start the sender again (send the queue (SNDDSTQ command or option 2 from the WRKDSTQ display)). Technical description . . . . . . . . : The failing sender is automatically started whenever the QSNADS subsystem is started, or whenever a receiver starts for a queue that has the send while receiving option configured. |
Target side joblog shows a CPF5282 error on device ZDDEVNAME. Data that is not valid was received from the remote system.
CPC8805 | rc3 | |
CPF5282 | Escape | 50 05/19/08 11:16:54.808520 QACERP1 QSYS 03C0 QZDRCVR QSYS 0102 Message . . . . : Error on device ZDDEVNAME. Cause . . . . . : Data that is not valid has been received from the remote system. Recovery . . . : End the session and then inform the programmer on the remote system of the error. When the error has been corrected, start the session again. Technical description . . . . . . . . : Either the length field (LL) received from the remote device was not valid, or the data stream ended before the amount of data specified in the LL was received. |
CPC8805 | Completion | 50 05/19/08 11:16:54.809896 QZDRCVR QSYS 0510 QZDRCVR QSYS 0510 Message . . . . : SNADS receiver 262099/QSNADS/AS400B ended abnormally. Cause . . . . . : The SNA Distribution Services (SNADS) receiver ended because of reason code 3. The reason codes and their meanings follow: 1 -- Receiver detected error. 2 -- Sender detected error. 3 -- APPC conversation error. |
This problem was referred to the users networking support group. Some packet inspection was occurring at the firewall for Instant Messaging. Changing the rule to log from drop helped. However, once this firewall rule was removed, SNADS returned to normal and sent files normally.
[{"Product":{"code":"SWG60","label":"IBM i"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Component":"Communications-SNA","Platform":[{"code":"PF012","label":"IBM i"}],"Version":"Version Independent","Edition":"","Line of Business":{"code":"LOB57","label":"Power"}}]
Historical Number
488569352
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Document Information
Modified date:
11 November 2019
UID
nas8N1013648