IBM Support

Error 2721 when installing IBM i Access service pack.

Troubleshooting


Problem

During the install of the service pack, "error 2721 custom action CWBVERIFYPREREQUISITES64 not found in binary table stream" is received and the install fails.

Resolving The Problem

During the install of the service pack, "error 2721 custom action CWBVERIFYPREREQUISITES64 not found in binary table stream" is received and the install fails.

This error can occur if the user is attempting to install the 32-bit version of a service pack onto a 64-bit IBM i Access install.

[{"Type":"MASTER","Line of Business":{"code":"LOB57","label":"Power"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SWG60","label":"IBM i"},"Platform":[{"code":"PF012","label":"IBM i"}],"Version":"6.1.0"}]

Historical Number

617612398

Document Information

Modified date:
18 December 2019

UID

nas8N1011265