Troubleshooting
Problem
This document includes a description of enhancements available for the VFYSRVCFG command available starting at R710.
Resolving The Problem
Starting at R710, the VFYSRVCFG command has been enhanced to allow additional testing options.
Service types available
Verify option
Example joblog information
VFYSRVCFG SERVICE(*SRVAGT) VFYOPT(*FIRST)
Verify processing started.
Verification for Gateway_1 was successful.
Verification for Problem_Report_1 was successful.
Verification for QVPN01IBM2 was successful.
Verify processing completed.
VFYSRVCFG SERVICE(*SRVAGT) VFYOPT(*ALL)
Verify processing started.
Verification for Gateway_1 was successful.
Verification for Gateway_2 was successful.
Verification for Problem_Report_1 was successful.
Verification for Problem_Report_2 was successful.
Verification for Problem_Report_3 was successful.
Verification for Problem_Report_4 was successful.
Verification for Problem_Report_5 was successful.
Verification for QVPN01IBM1 was not successful.
Verification for QVPN01IBM2 was successful.
Verify processing completed.
IMPORTANT NOTE:
On V7R3 and higher releases Edge server is used. Edge is a new ECC server environment (esupport.ibm.com) that provides a front-end proxy to the current ECC infrastructure. Additional information could be found at Electronic Service Agent (ESA) and Electronic Customer Support (ECS) VPN and HTTP Firewall Settings document.
To use VFYSRVCFG commands with EDGE server, PTF SI64488 should be applied.
Example joblog information using EDGE
VFYSRVCFG SERVICE(*SRVAGT) VFYOPT(*ALL)
Verify processing started.
Verification for Edge_Gateway_1 was successful.
Verification for Edge_Gateway_2 was successful.
Verification for Edge_Gateway_3 was successful.
Verification for Edge_Gateway_4 was successful.
Verification for Edge_Gateway_5 was successful.
Verification for Edge_Gateway_6 was successful.
Verification for Edge_Gateway_10 was successful.
Verification for Edge_Gateway_11 was successful.
Verification for Edge_Gateway_12 was successful.
Verification for Edge_Gateway_7 was successful.
Verification for Edge_Gateway_8 was successful.
Verification for Edge_Gateway_9 was successful.
Verification for Edge_Problem_Report_1 was successful.
Verification for Edge_Problem_Report_2 was successful.
Verification for Edge_Problem_Report_3 was successful.
Verification for Edge_Problem_Report_4 was successful.
Verification for Edge_Problem_Report_5 was successful.
Verification for Edge_Problem_Report_6 was successful.
Verification for QVPN01IBM1 was successful.
Verification for QVPN01IBM2 was successful.
Verify processing completed.
Service types available
| o | *ECS - ECS/ESA problem reporting connection verified. |
| o | *ECC - ECC gateway connection verified. |
| o | *FIXREP - Fix Repository connection verified. |
| o | *PRBRPT - Problem reporting connection verified. |
| o | *SPCFG - Service provider configuration file connection verified. |
| o | *SRVAGT - ESA service information transmission connection verified. |
| o | Character-value specifying a specific or partial service destination. NOTE: *ECC value no longer available starting at V7R2M0 Valid values are anything enclosed by a <Service-Destination> tag in the serviceProviderIBM.xml serviceProviderIBMLocationDefinition.txt file in the “Destination” column. To view these files, issue the WRKLNK '/qibm/userdata/os400/universalconnection' command. Either a specific or partial value can be used. "Fix_Repository” would match all Service Destinations containing that string – Fix_Repository_1, Fix_Repository_2, Fix_Repository_3, and so on. “Fix_Repository_21” would only match Fix_Repository_21 |
Verify option
| o | *FIRST - The command will report verification information for the first successful connection to a service. |
| o | *ALL - The command will report verification information for all attempted connections to a service. |
Example joblog information
VFYSRVCFG SERVICE(*SRVAGT) VFYOPT(*FIRST)
Verify processing started.
Verification for Gateway_1 was successful.
Verification for Problem_Report_1 was successful.
Verification for QVPN01IBM2 was successful.
Verify processing completed.
VFYSRVCFG SERVICE(*SRVAGT) VFYOPT(*ALL)
Verify processing started.
Verification for Gateway_1 was successful.
Verification for Gateway_2 was successful.
Verification for Problem_Report_1 was successful.
Verification for Problem_Report_2 was successful.
Verification for Problem_Report_3 was successful.
Verification for Problem_Report_4 was successful.
Verification for Problem_Report_5 was successful.
Verification for QVPN01IBM1 was not successful.
Verification for QVPN01IBM2 was successful.
Verify processing completed.
IMPORTANT NOTE:
On V7R3 and higher releases Edge server is used. Edge is a new ECC server environment (esupport.ibm.com) that provides a front-end proxy to the current ECC infrastructure. Additional information could be found at Electronic Service Agent (ESA) and Electronic Customer Support (ECS) VPN and HTTP Firewall Settings document.
On V7R2, Edge could be also used but require manual configuration. Information on document as well.
To use VFYSRVCFG commands with EDGE server, PTF SI64488 should be applied.
Example joblog information using EDGE
VFYSRVCFG SERVICE(*SRVAGT) VFYOPT(*ALL)
Verify processing started.
Verification for Edge_Gateway_1 was successful.
Verification for Edge_Gateway_2 was successful.
Verification for Edge_Gateway_3 was successful.
Verification for Edge_Gateway_4 was successful.
Verification for Edge_Gateway_5 was successful.
Verification for Edge_Gateway_6 was successful.
Verification for Edge_Gateway_10 was successful.
Verification for Edge_Gateway_11 was successful.
Verification for Edge_Gateway_12 was successful.
Verification for Edge_Gateway_7 was successful.
Verification for Edge_Gateway_8 was successful.
Verification for Edge_Gateway_9 was successful.
Verification for Edge_Problem_Report_1 was successful.
Verification for Edge_Problem_Report_2 was successful.
Verification for Edge_Problem_Report_3 was successful.
Verification for Edge_Problem_Report_4 was successful.
Verification for Edge_Problem_Report_5 was successful.
Verification for Edge_Problem_Report_6 was successful.
Verification for QVPN01IBM1 was successful.
Verification for QVPN01IBM2 was successful.
Verify processing completed.
[{"Type":"MASTER","Line of Business":{"code":"LOB57","label":"Power"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SWG60","label":"IBM i"},"ARM Category":[{"code":"a8m0z0000000CGRAA2","label":"Electronic Service Agent"}],"ARM Case Number":"","Platform":[{"code":"PF012","label":"IBM i"}],"Version":"7.1.0;7.2.0;7.3.0;7.4.0"}]
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Document Information
Modified date:
02 July 2021
UID
nas8N1010854