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Startup queries do not run at login, and decorations are missing

Troubleshooting


Problem

This technote identifies an issue that can occur in the IBM Rational ClearQuest Eclipse RCP client if you have multiple startup queries. After upgrading, the startup queries do not run.

Symptom


After upgrading to a newer version, ClearQuest fails to run startup queries if there are multiple startup queries configured. Additionally, the icon decorations that denote queries being configured to run at startup are missing.

Cause

This issue was identified as a product defect under APAR PM05544.

Environment

This problem is observed in versions 7.0.0.6 through 7.0.0.8, 7.0.1.5 through 7.0.1.7, and 7.1.0.1 through 7.1.1.

Resolving The Problem

This defect is fixed starting in ClearQuest 7.1.1.1, 7.0.1.8, and 7.0.0.9. Upgrade to the latest patch for your release to resolve the problem.

This problem does not affect the ClearQuest Web client or ClearQuest for Windows client.

[{"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Query","Platform":[{"code":"PF033","label":"Windows"}],"Version":"7.0.0.6;7.0.0.7;7.0.0.8;7.0.1.5;7.0.1.6;7.0.1.7;7.1.0.1;7.1.0.2;7.1.1","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}},{"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Client - Eclipse RCP","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
29 September 2018

UID

swg21418164

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