Troubleshooting
Problem
In order to begin diagnosing any issue on ITDS version 6.2, the first step is to identify the version, including fixpack level of the ITDS environment.
Resolving The Problem
ITDS Version Information by platform:
AIX
HP
Linux
Solaris
Windows| Gathering version information on AIX |
Collect the output of the following commands:
/opt/IBM/ldap/V6.2/bin/idsversion
lslpp -l | grep gsk
idsilist -a
/usr/local/bin/db2ls
If the Web Administration Tool is installed and configured, please collect the following:
/opt/IBM/ldap/V6.2/idstools/deploy_IDSWebApp -v
| Gathering version information on HP |
Collect the output of the following commands:
/opt/IBM/ldap/V6.2/bin/idsversion
swlist | grep -i gsk
idsilist -a
/usr/local/bin/db2ls
If the Web Administration Tool is installed and configured, please collect the following:
/opt/IBM/ldap/V6.2/idstools/deploy_IDSWebApp -v
| Gathering version information on Linux |
Collect the output of the following commands:
/opt/ibm/ldap/V6.2/bin/idsversion
rpm -qa | grep -i gsk
idsilist -a
/usr/local/bin/db2ls
If the Web Administration Tool is installed and configured, please collect the following:
/opt/IBM/ldap/V6.2/idstools/deploy_IDSWebApp -v
| Gathering version information on Solaris |
Collect the output of the following commands:
/opt/IBM/ldap/V6.2/bin/idsversion
pkginfo | grep –i gsk
idsilist -a
/usr/local/bin/db2ls
If the Web Administration Tool is installed and configured, please collect the following:
/opt/IBM/ldap/V6.2/idstools/deploy_IDSWebApp -v
| Gathering version information on Windows |
Collect the output of the following commands:
<install_Drive>:\Program Files\IBM\LDAP\V6.2\bin\idsversion
<Install_Drive>:\Program Files\IBM\SQLLIB\bin\db2level.exe
Dir “<Install_Drive>:\Program Files\IBM\gsk”
idsilist -a
**Note: The db2ls command is not available on windows.
If the Web Administration Tool is installed and configured, please collect the following:
<install_Drive>:\Program Files\IBM\LDAP\V6.2\idstools\deploy_IDSWebApp -v
[{"Product":{"code":"SSVJJU","label":"IBM Security Directory Server"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"General","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"6.2","Edition":"","Line of Business":{"code":"LOB24","label":"Security Software"}}]
Product Synonym
TDS;ITDS;LDAP;Tivoli Directory Server
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Document Information
Modified date:
16 June 2018
UID
swg21393559