A fix is available
APAR status
Closed as program error.
Error description
Outbound DTMF queue incorrectly limited to one element. Outbound DTMFs can also become stuck as no valid maximum duration is set. This breaks all outbound DTMFs on that channel.
Local fix
Problem summary
**************************************************************** USERS AFFECTED: WVR users who use DTNA Platforms affected: AIX **************************************************************** PROBLEM SUMMARY: In some situations the current outbound DTMF can become stuck and never finish sending. This causes all future outbound DTMFs to never be sent.
Problem conclusion
Changed code to add minimum default DTMF time. Also make sure we loop through all DTMF entries.
Temporary fix
Comments
APAR Information
APAR number
IV43395
Reported component name
WVR FOR AIX
Reported component ID
5724I0700
Reported release
423
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Submitted date
2013-05-29
Closed date
2013-05-29
Last modified date
2013-06-06
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WVR FOR AIX
Fixed component ID
5724I0700
Applicable component levels
R423 PSY U859888
UP13/06/06 I 1000
PTF to Fileset Mapping
U859888 devices.dirTalk.artic960.rte 4.2.0.594
U859888 devices.dirTalk.artic960.rte 4.2.0.594
[{"Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Product":{"code":"SSCKEQC","label":"WebSphere Voice Response"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"423","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
06 June 2013