Fixes are available
APAR status
Closed as program error.
Error description
When a page is accessed during JCR DB is unavailable(such as DB down or during HACMP DB takeover), portal returns the page with incorrect theme policy in case of the following condition: - the correct/specified theme policy of the page is not cached in portal or the cache is invalidated. The incorrect theme policy is used at the subsequent accesses to the page even after JCR DB recovered. Portal keep the incorrect theme policy until the timeout of the cache. This issue occurs in case that the specified theme policy is not cached. The situation is as follows: - just after portal restart, this cache is empty - after timeout of the cached value, the cached value is invalidated The cache is managed with Cache Manager Services in Portal configuration services. The cacheinstance.cacheidentifier is as follows: cacheinstance.com.ibm.wps.policy.services.PolicyCacheManager One of the recreation procedure is as follows: 1) create a page 2) select some theme policy except for SingleTopNav 3) restart portal 4) login portal 5) stop JCR DB 6) move to the page. SingleTopNav is used though the other theme policy is specified. 7) start JCR DB 8) refresh or move to the page again and again. Portal keep using SingleTopNav.
Local fix
Problem summary
Dilip K sent fix to customer.
Problem conclusion
Temporary fix
Comments
APAR Information
APAR number
PK68671
Reported component name
WEBSPHERE PORTA
Reported component ID
5724E7600
Reported release
601
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2008-07-09
Closed date
2008-09-17
Last modified date
2008-09-17
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WEBSPHERE PORTA
Fixed component ID
5724E7600
Applicable component levels
R600 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSHRKX","label":"WebSphere Portal"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"6.0.1","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
17 September 2008