PK61694: RICH TEXT EDITOR MISSING EDITOR_TOOLBAR_GRADIENT.GIF AND SEPARATOR.GIF THESE IMAGES RESULT IN 404 NOT FOUND

6.0.1.7 Download: WebSphere Portal and Web Content Manager V6.0.1, fix pack 7
6.0.1.5 Download: WebSphere Portal and Web Content Management V6.0.1 fix pack 5

APAR status

• Closed as program error.

Error description

• Two images continue to use the default /wps/ context root after
  one has changed the context root to a new value.  Separator.gif
  and editor_toolbar_gradient.gif both used to render the Rich
  Text Editor have a hard coded path that uses the default portal
  context /wps/.  Therefore, after the portal context root has
  been changed these images will return ' 404 not found ' and the
  RTE will be rendered without these images.
  ..
  In an environment where a proxy server has been configured to
  forward the new context root and not /wps/ this can result in
  the LTPA token being removed from the request.
  

Local fix

• If this issue is affecting a proxy server and the patch is not
  available or can not be applied configure the proxy to look for
  /wps/ although this will not make the images appear it will
  prevent the LTPA token from being removed when these images are
  requested.
  

Problem summary

• Two images continue to use the default /wps/ context root aft
  one has changed the context root to a new value. Separator.gif
  and editor_toolbar_gradient.gif both used to render the Rich
  Text Editor have a hard coded path that uses the default portal
  context /wps/. Therefore, after the portal context root has
  been changed these images will return ' 404 not found ' and the
  RTE will be rendered without these images.
  ..
  In an environment where a proxy server has been configured to
  forward the new context root and not /wps/ this can result in
  the LTPA token being removed from the request.
  

Problem conclusion

• A fix is available from Fix Central:
  http://www.ibm.com/eserver/support/fixes/fixcentral/swg/quickord
  er?apar=PK61694&productid=WebSphere%20Portal&brandid=5
   You may need to type or paste the complete address into your
   Web browser.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WEBSPHERE PORTA

• Fixed component ID

  5724E7600

Applicable component levels

• R600 PSY

     UP