PK57031: PRINCIPLE USER EXCEPTIONS ON START-UP OF PORTAL

6.0.1.7 Download: WebSphere Portal and Web Content Manager V6.0.1, fix pack 7
6.0.1.5 Download: WebSphere Portal and Web Content Management V6.0.1 fix pack 5

APAR status

• Closed as program error.

Error description

• The following exception can come up during Portal startup if
  users/groups were recreated in the ldap with a different extID:
  com.ibm.wps.ac.impl.ACPrincipalPumaImpl ACPrincipalPumaImpl
  EJPSB0005E: Exception occurred during creation of the principal
  with Name ... and Principal Type USER.
  
  com.ibm.wps.util.DataBackendException: EJPDB0038E: Multiple
  values were returned.
  at
  com.ibm.wps.datastore.impl.PrincipalDescriptorPersister.getObjec
  
  IDByDN(PrincipalDescriptorPersister.java:283)
  at
  com.ibm.wps.datastore.impl.PrincipalDescriptorHomeImpl.getObject
  
  D(PrincipalDescriptorHomeImpl.java:235)
  at
  com.ibm.wps.services.puma.PumaServiceImpl.getObjectIDForPrincipa
  
  DN(PumaServiceImpl.java:1281)
  at
  com.ibm.wps.services.puma.Puma.getObjectIDForPrincipalDN(Puma.ja
  
  a:806)
  at
  com.ibm.wps.ac.impl.ACPrincipalPumaImpl.<init>(ACPrincipalPumaIm
  
  l.java:86)
  at
  com.ibm.wps.ac.impl.ACPrincipalFactoryImpl.createPrincipal(ACPri
  
  cipalFactoryImpl.java:122)
  at
  com.ibm.wps.ac.impl.AccessControlImpl.createPrincipal(AccessCont
  
  olImpl.java:488)
  at
  com.ibm.wps.ac.impl.AccessControlFederator.createPrincipal(Acces
  
  ControlFederator.java:1348)
  at
  com.ibm.icm.jcr.service.access.WPSAccessManagerServiceImpl.init(
  
  PSAccessManagerServiceImpl.java:331)
  at
  com.ibm.icm.jcr.service.ServiceManagerImpl.init(ServiceManagerIm
  
  l.java:83)
  at
  com.ibm.icm.jcr.RepositoryImpl.getRepository(RepositoryImpl.java
  
  296)
  
  The customer can also run the cleanup users task to remove this
  issue.
  

Local fix

Problem summary

• The following exception can come up during Portal startup if
  users/groups were recreated in the ldap with a different extID:
  com.ibm.wps.ac.impl.ACPrincipalPumaImpl ACPrincipalPumaImpl
  EJPSB0005E: Exception occurred during creation of the principal
  with Name ... and Principal Type USER.
  
     com.ibm.wps.util.DataBackendException: EJPDB0038E: Multiple
  values were returned.
     at
  
  com.ibm.wps.datastore.impl.PrincipalDescriptorPersister.getObjec
  tIDByDN(PrincipalDescriptorPersister.java:283)
     at
  
  com.ibm.wps.datastore.impl.PrincipalDescriptorHomeImpl.getObject
  ID(PrincipalDescriptorHomeImpl.java:235)
     at
  
  com.ibm.wps.services.puma.PumaServiceImpl.getObjectIDForPrincipa
  lDN(PumaServiceImpl.java:1281)
     at
  
  com.ibm.wps.services.puma.Puma.getObjectIDForPrincipalDN(Puma.ja
  va:806)
     at
  
  com.ibm.wps.ac.impl.ACPrincipalPumaImpl.<init>(ACPrincipalPumaIm
  pl.java:86)
     at
  
  com.ibm.wps.ac.impl.ACPrincipalFactoryImpl.createPrincipal(ACPri
  ncipalFactoryImpl.java:122)
     at
  
  com.ibm.wps.ac.impl.AccessControlImpl.createPrincipal(AccessCont
  rolImpl.java:488)
     at
  
  com.ibm.wps.ac.impl.AccessControlFederator.createPrincipal(Acces
  sControlFederator.java:1348)
     at
  
  com.ibm.icm.jcr.service.access.WPSAccessManagerServiceImpl.init(
  PSAccessManagerServiceImpl.java:331)
     at
  
  com.ibm.icm.jcr.service.ServiceManagerImpl.init(ServiceManagerIm
  pl.java:83)
     at
  
  com.ibm.icm.jcr.RepositoryImpl.getRepository(RepositoryImpl.java
  296)
  
  The customer can also run the cleanup users task to remove this
  issue.
  

Problem conclusion

• Adjusted the code to handle invalid database entries for
  users without having to run the cleanup users task.
  
  Failing Module(s):
     Authorization/Authentication (login/logout)
  
  Affected Users:
     All users
  
  Version Information:
      Portal Version(s): 6.0.1.1
       Pre-Requisite(s): PK56099
        Co-Requisite(s): ---
  
  Platform Specific:
     This fix applies to all platforms.
  
  A fix is available from Fix Central:
  http://www.ibm.com/eserver/support/fixes/fixcentral/swgquickorde
  r?apar=PK57031&productid=WebSphere%20Portal&brandid=5
  
  You may need to type or paste the complete address into your Web
  browser.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WEBSPHERE PORTA

• Fixed component ID

  5724E7600

Applicable component levels

• R60E PSY

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