PK51772: SESSION TIMEOUT PAGE NOT DISPLAYED PROPERLY IN PORTLET PALETTE

6.0.1.7 Download: WebSphere Portal and Web Content Manager V6.0.1, fix pack 7
6.0.1.5 Download: WebSphere Portal and Web Content Management V6.0.1 fix pack 5

APAR status

• Closed as program error.

Error description

• After a session timeout while in the Portlet Palette, user tries
  to
  login again and gets a full screen of Portlet Palette or blank
  screen.
  
  
  
  STEPS TO REPRODUCE:
  
  
  -Login to Portal
  -Click on the + for the Portlet Palette
  =Wait for idle session timeout
  -Enter some text in the search field for the palette and click
  on the
  Search icon.
  -The portlet palette window exhibits the session timeout message
  that
  tells USER to go back to Portal Home.
  -click on Launch->Home, which takes USER to the login page.
  -submit credentials and get a completely blank screen (no
  theme
  elements either) or possibly the portlet palette in the full
  screen.
  

Local fix

• Manually type URL for /wps/myportal or close and reopen browser.
  

Problem summary

• Fixed
  
   A fix is available from Fix Central:
  http://www.ibm.com/eserver/support/fixes/fixcentral/swg/quickord
  er?apar=PK51772&productid=WebSphere%20Portal&brandid=5
   You may need to type or paste the complete address into your
   Web browser.
  

Problem conclusion

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WEBSPHERE PORTA

• Fixed component ID

  5724E7600

Applicable component levels

• R60A PSY

     UP