APAR status
Closed as program error.
Error description
FILENAME keyword for sub_source and sub_origin deos not set DBCS file name properly. --- If FILENAME keyword is specified for "sub_source" and "sub_origin", and "LogSources" has the file name that includes DBCS characters in itsself, forwared evets makes garbled character in the "sub_source" and "sub_origin" slots. [ex].. "LogSource=C:\Tivoli\JAPANESE.log" <===file name consist of DBCS and, "sub_source FILENAME" or "sub_origin FILENAME" <===fmt file then, the JAPANESE (DBCS) file name specified in the "sub_source" or "sub_origin" slots are displayed as garbled characters.
Local fix
By specifing the DBCS file name directly into these "sub_source" and "sub_origin" in the FORMAT file (without using the "FILENME" keyword) can avoid this symptom.. ie: "LogSource=C:\Tivoli\JAPANESE.log" <===file name consist of DBCS sub_origin "C:\Tivoli\JAPANESE.log"
Problem summary
**************************************************************** * USERS AFFECTED: All users of TEC EEIF adapters on Windows **************************************************************** * PROBLEM DESCRIPTION: When using the LOGFILE keyword on a * Windows system, if the logsource contains characters in the * extended character set or DBCS characters, the slot value may * not contain the expected characters (most likely, question * mark chars instead). **************************************************************** * RECOMMENDATION: Apply maintenance vehicle listed below **************************************************************** The internal header was assumed to be in UTF-8 already by consuming methods- some of which xlate back to native then back again. I made this assumption true.
Problem conclusion
After translating the portion of the header which is used to derive the filenames into UTF-8, the name matches the system names now. Of course, all characters must be from the same system codepage (in other words, users can not mix characters from different codepages and expect non-garbled chars). The fix for this APAR is contained in the following maintenance packages: | LA Fix | 3.9.0.8-TIV-TEC-LA0091 Note: Search IBM Technical Support web site for maintenance package availability.
Temporary fix
N/A
Comments
APAR Information
APAR number
IZ22709
Reported component name
TIVOLI ENT.CONS
Reported component ID
5698TEC00
Reported release
390
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2008-05-19
Closed date
2008-07-09
Last modified date
2008-07-09
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TIVOLI ENT.CONS
Fixed component ID
5698TEC00
Applicable component levels
R390 PSY
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSGMKC","label":"Tivoli Enterprise Console"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"390","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
09 July 2008