PK69796: MAIL PRODUCED BY WCM MAIL MODULE INCORRECTLY CONTAINS MULTIPLE "TO" FIELDS.

APAR status

• Closed as program error.

Error description

• The WCM mail module produces mail with multiple "To" fields in
  the header.  This is contrary to the standard in RFC 2822, which
  states that there should be a single "To" field with a comma-
  delimited set of addresses.
  

Local fix

Problem summary

• When we execute a worflow email to multiple recipients, we
  create multiple To headers, which can cause problems with mail
  servers that strictly interpret SMTP and Internet Mail Protocol.
  User symptom is that the email description only shows the last
  person in the To field even though email is correctly sent to
  all recipients.
  
  Same problem can occur with CC and BCC fields.
  

Problem conclusion

• Problem Analysis:
  In MailConnection.java, we loop through a list of recipient
  names and call addRecipient for each name, which results in
  multiple mail headers
  
  Problem solution:
  Instead of calling addRecipient for each recipient, which
  results in multiple mail headers, build an array of addresses
  and call addRecipients, which results in a single mail header
  containing the entire list
  
  A fix for this problem is available for WCM 6.0.1.3 from Fix
  Central at:
  
  http://www.ibm.com/eserver/support/fixes/fixcentral/swgquickorde
  r?brandid=2&productid=Workplace%20Web%20Content%20Management&fix
  es=6.0.1.3-WCM-PK69796
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  LOTUS WEB CONT

• Fixed component ID

  5724I2900

Applicable component levels

• R600 PSY

     UP