IC74577: SELF BALANCED SERVICES MAY HAVE 0 WEIGHTS ALTHOUGH LISTENER IS ACTIVE ON PORT

APAR status

• Closed as program error.

Error description

• Unable to connect to self balanced Virtual IP address (VIP),
  although the VIP is actively listening on its assigned
  port.  Also, note pings to the VIP are still successful.
  
  However, when displaying the status of the self-balanced
  services via CLI (show self) or WebGUI, it will show the
  service(s) with weights of zero.
  
  This can occur if the device had an extended period of
  inactivity (idle time).
  

Local fix

• Device can be rebooted to restore the proper non-zero weights.
  

Problem summary

• For the DataPower Application Optimization option, the weights
  for the self-balancing feature can go to and remain at a value
  of zero or one.  This happens after a certain period of time.
  

Problem conclusion

• This is fixed in 3.8.0.12, 3.8.1.11, 3.8.2.3, 4.0.0.0,
  XE82 1.0.0.0, and 4.0.1.0.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  DATAPOWER

• Fixed component ID

  DP1234567

Applicable component levels

• R380 PSY

     UP

• R381 PSY

     UP

• R382 PSY

     UP