IC70038: TRANSACTION ELAPSED TIME PROVIDED TO ITCAM SOA FROM DATAPOWER IS INCORRECT FOR BACKEND CONNECTION ERRORS OR OTHER FAULTS

APAR status

• Closed as program error.

Error description

• IBM DataPower Appliance
  
  
  ITCAM for SOA displays TEP values of "-1" and transaction ending
  times into the future
  
  In error or fault situations such as backend connection errors,
  DataPower can supply an erroneous, large value for the
  transaction elapsed time for ITCAM SOA data collection.
  Symptoms for the problem include display of the elapsed time as
  -1 in the Tivoli Enterprise Portal and log data for faults
  accumulating in the KD4/CACHE directory for the ITCAM SOA
  data collector.
  

Local fix

• ITCAM server cache/logs can be cleaned out every few days as a
  work around
  

Problem summary

• Corrected back latency provided to ITCAM SOA when backend
  connection fails or other faults occur.
  

Problem conclusion

• The fix will be in 3.7.2.14, 3.7.3.13, 3.8.0.7, 3.8.1.5 &
  3.8.2.0
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  DATAPOWER

• Fixed component ID

  DP1234567

Applicable component levels

• R372 PSY

     UP

• R373 PSY

     UP

• R380 PSY

     UP

• R381 PSY

     UP