IC68012: DATAPOWER REBOOTS AND ERROR REPORT SHOWS PROBLEM EXECUTING URL: STORE:///DP/WSM-ENUMERATE.XSL WHEN USING SLM AND ITCAM SOA

APAR status

• Closed as program error.

Error description

• When DataPower is configured to use Service Level Monitoring
  (SLM) and to collect data for monitoring with ITCAM SOA the
  appliance reboots.  The problem only occurs if the Web Service
  Management settings are set to Buffering Mode = Buffer.  After
  the appliance reboots, if the Troubleshooting page is used to
  generate an error report, the error report will show a problem
  "Executing URL: store:///dp/wsm-enumerate.xsl"
  

Local fix

• To work around the issue, turn off SLM reporting:
  - Login to the DataPower Web GUI
  - Select Objects > SLM Policy
  - For each SLM policy defined:
    - Click on the policy
    - Click on the statement tab
    - Click on the pencil to edit
    - Change Maximum Records Across Intervals from 5000 to zero
    - Save the configuration
  

Problem summary

• Prevent addition of SLM Records from intefering with WSM Agent
  processing
  

Problem conclusion

• Fixed in 3.7.2.13, 3.7.3.12, 3.8.0.6, 3.8.1.4
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  DATAPOWER

• Fixed component ID

  DP1234567

Applicable component levels

• R372 PSY

     UP

• R373 PSY

     UP

• R380 PSY

     UP

• R381 PSY

     UP