PM64126: MAP USING EMAIL ADAPTER MAY TAKE LONG TIME TO COMPLETE WHEN THERE IS AN EMAIL ADAPTER FAILURE AND MANY RECIPIENTS

APAR status

• Closed as program error.

Error description

• The WTX Email adapter using SMTP protocol (-PROTO INET option)
  continues to try to sending the email to all recipients after
  the Email adapter encounter a socket error.  When there are
  many email recipients, each email recipient command (-TO
  option) takes about 2 minutes to time out, which may result in
  a very large map delay.
  

Local fix

• WTXCQ - WTX00040534
  JX / JX
  Circumvention: None
  

Problem summary

• Users Affected:
  WebSphere Transformation Extender Email Adapter users that are
  sending email to multiple recipients via the SMTP protocol
  
  Problem Description:
  WTX Email Adapter takes a long time to complete when sending to
  multiple recipients and socket errors are encountered.
  
  Platforms Affected:
  All
  

Problem conclusion

• If a SMTP Mail host forcefully resets a socket connection, the
  WTX Email adapter will cease any further attempts for sending to
  the remaining email recipients.  Before this fix, the adapter
  would temporarily ignore the error and continue sending to any
  remaining recipients (e.g. RCPT TO:), which in turn could cause
  a large delay before the actual socket error was returned to the
  map.
  
  Delivered in:
  8.3.0.5, 8.4.0.3
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WEBSPHERE EXTEN

• Fixed component ID

  5724M4007

Applicable component levels

• R810 PSY

     UP