JR52867: YOU CANNOT SHOW INSTANCE DETAILS FROM A COGNOS REPORT THAT IS FILTERED ACCORDING TO A DIMENSION THAT HAS MULTIPLE LEVELS

8.0.1.2-WS-WBM-IFJR52867
8.5.5.0-WS-WBM-IFJR52867
IBM Business Monitor V8.5 Refresh Pack 7 (V8.5.7)

APAR status

• Closed as program error.

Error description

• When you try to show instance details from a Cognos report that
  is filtered according to a dimension that has multiple levels,
  you do not see any instances although you expected to see a
  filtered list of instances in the Instances widget.
  
  PRODUCTS AFFECTED
  IBM Business Monitor
  

Local fix

Problem summary

• No additional information is available.
  

Problem conclusion

• A fix is available for IBM Business Monitor V8.5.5.0 that allows
   you to use Cognos filters according to dimensions that have
  multiple levels when you populate the data in the Instances
  widget from a Cognos report.
  
  On Fix Central (http://www.ibm.com/support/fixcentral), search
  for JR52867:
  
  1. Select IBM Business Monitor from the product selector, the
  installed version to the fix pack level, and your platform, and
  then click Continue.
  2. Select APAR or SPR, enter JR52867, and click Continue.
  
  When you download fix packages, ensure that you also download
  the readme file for each fix. Review each readme file for
  additional installation instructions and information about the
  fix.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WEB BUS MONITOR

• Fixed component ID

  5724M2400

Applicable component levels

• R855 PSY

     UP