IBM Support

IT38929: On AIX, when an IBM MQ queue manager starts then the AMQP process fails to start and produces a Java Core and FDC

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APAR status

  • Closed as program error.

Error description

  • When starting a queue manager on AIX , the AMQP process fails.
    A Java core file is produced with the following information.
    
    1CICMDLINE     /usr/mqm/amqp/bin/../../java/jre64/jre/bin/java
    -Dcom.ibm.mq.mqxr.service.type=amqp
    
    A failure data capture (FDC) record is also produced.
    +========================================FFDC
    Start========================================+
    | Product           :- IBM MQ AMQP First Failure Symptom Report
    
    | Operating System  :- AIX
                               |
    | Product Long Name :- IBM MQ Advanced Message Queuing Protocol
    Support classes for Java   |
    | Vendor            :- IBM Corporation
                               |
    | Program Name      :- java
    
    | UserID            :- mqm
                               |
    | Java Version      :- 1.8.0_281
                               |
    | Thread            :- name=main priority=5 group=main
    ccl=sun.misc.Launcher$
    AppClassLoader@8657af |
    |                   :- ba
                               |
    | Source Class      :- com.ibm.mq.MQXRService.MQXRService
    
    | Source Method     :- start
                               |
    | Probe Id          :- XR06072014
                               |
    | FileInformation   :- /data/wmq/var/mqm/errors/AMQP0.FDC
    
    | Loaded from       :-
    jar:file:/data/wmq/usr/mqm/amqp/lib/AMQPListener.jar!/com/ibm/mq
    /MQXRService/MQXRService.class
                           |
    | QueueManager      :- *******
                               |
    |---------------------------------------------------------------
    ---------------------------|
    
    No MQM Function Stack Available
    
    :---------------------------------------------------------------
    ---------------------------:
    : Exception cause:
                               :
    :---------------------------------------------------------------
    ---------------------------:
    
    com.ibm.mq.MQXRService.MQInvocationException: MQCC 2, MQRC 2583
    MQRC_INSTALLATION_MISMATCH
            at
    com.ibm.mq.MQXRService.MQConnection.<init>(MQConnection.java:206
    )
    

Local fix

Problem summary

  • ****************************************************************
    USERS AFFECTED:
    <span style="background-color:rgb(255, 255, 255)">All users who
    have the AMQP (mqm.amqp.rte) component installed on a system
    where the MQ installation path is resolved using a symbolic
    link.</span>
    
    
    Platforms affected:
    AIX
    
    ****************************************************************
    PROBLEM DESCRIPTION:
    <span style="background-color:rgb(255, 255, 255)">On AIX, if the
    IBM MQ installation path was a symbolic link then an
    </span><span style="background-color:rgb(255, 255,
    255)">MQRC_INSTALLATION_MISMATCH error was returned during AMQP
    startup.  This was due to an </span><span
    style="background-color:rgb(255, 255, 255)">incorrect text
    comparison between the symbolic link and the resolved</span>
    <span style="background-color:rgb(255, 255, 255)">path.</span>
    

Problem conclusion

  • <span style="background-color:rgb(255, 255, 255)">The IBM MQ
    code has been modified so that paths are fully resolved</span>
    <span style="background-color:rgb(255, 255, 255)">before trying
    to compare them.</span>
    
    ---------------------------------------------------------------
    The fix is targeted for delivery in the following PTFs:
    
    Version    Maintenance Level
    v9.2 LTS   9.2.0.6
    v9.x CD    9.2.5
    
    The latest available maintenance can be obtained from
    'WebSphere MQ Recommended Fixes'
    http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006037
    
    If the maintenance level is not yet available information on
    its planned availability can be found in 'WebSphere MQ
    Planned Maintenance Release Dates'
    http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006309
    ---------------------------------------------------------------
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT38929

  • Reported component name

    MQ BASE V9.2

  • Reported component ID

    5724H7281

  • Reported release

    920

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-11-02

  • Closed date

    2022-04-28

  • Last modified date

    2022-06-21

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MQ BASE V9.2

  • Fixed component ID

    5724H7281

Applicable component levels

[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYHRD","label":"IBM MQ"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"920"}]

Document Information

Modified date:
22 June 2022