IBM Support

IT38799: Queue manager ends unexpectedly with FDC Probe Id HL214091 and error code hrcE_MQLP_NOSPACE

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APAR status

  • Closed as program error.

Error description

  • When using Circular logging, the queue manager crashes and
    generates the following
    failure data capture (FDC) records which indicate the queue
    manager log space is full:
    amqzmuc0  HL214091  mllWriteLogPages    hrcE_MQLP_NOSPACE
    amqrmppa  HL006003  hlgWriteLogRecord  hrcE_UNEXPECTED_ERROR
    
    The following FDC records can also be seen along with the
    previous ones:
    amqrmppa  AL004008  almLogIt           xecF_E_UNEXPECTED_RC
    hrcE_LOG_DAMAGED
    amqrmppa  AL004011  almLogIt           xecF_E_UNEXPECTED_RC
    hrcE_LOG_DAMAGED
    
    IBM MQ diagnostics indicate the log was not full when the queue
    manager ended.
    

Local fix

  • Do not use RESET QMGR TYPE(REDUCELOG)
    Use Linear logging with automatic media image recording and
    automatic log management.
    

Problem summary

  • ****************************************************************
    USERS AFFECTED:
    Users running queue managers with circular logging under certain
    load conditions that trigger the queue manager to often use and
    release secondary log extents, and users who then run "RESET
    QMGR TYPE(REDUCELOG)"
    command to release log extents.
    
    
    Platforms affected:
    MultiPlatform
    
    ****************************************************************
    PROBLEM DESCRIPTION:
    A defect in IBM MQ log space management meant that the queue
    manager incorrectly detected the queue manager log was full when
    the log was actually not full and this resulted in the queue
    manager ending unexpectedly.
    

Problem conclusion

  • The IBM MQ queue manager logic has been modified to fix the
    defect in log space management.
    
    ---------------------------------------------------------------
    The fix is targeted for delivery in the following PTFs:
    
    Version    Maintenance Level
    v9.1 LTS   9.1.0.11
    v9.2 LTS   9.2.0.5
    v9.x CD    9.2.5
    
    The latest available maintenance can be obtained from
    'WebSphere MQ Recommended Fixes'
    http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006037
    
    If the maintenance level is not yet available information on
    its planned availability can be found in 'WebSphere MQ
    Planned Maintenance Release Dates'
    http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006309
    ---------------------------------------------------------------
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT38799

  • Reported component name

    IBM MQ BASE MP

  • Reported component ID

    5724H7271

  • Reported release

    910

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    YesHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-10-25

  • Closed date

    2021-12-21

  • Last modified date

    2021-12-21

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    IBM MQ BASE MP

  • Fixed component ID

    5724H7271

Applicable component levels

[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYHRD","label":"IBM MQ"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"910"}]

Document Information

Modified date:
22 December 2021