APAR status
Closed as program error.
Error description
The IBM MQ channel process amqrmppa was not responding after reporting memory exception (e.g. SIGSEGV)". The problem could also occur on other IBM MQ processes (e.g. runmqchl, amqcrsta) and MQ client applications. The stack trace captured from the affected process is likely to show functions ctime and cccFormatStatus. Thread stack: #0 0x00007f9c263456ec in __lll_lock_wait_private () from /usr/lib64/libc.so.6 #1 0x00007f9c262c1ba2 in _L_lock_16654 () from /usr/lib64/libc.so.6 #2 0x00007f9c262be7e3 in malloc () from /usr/lib64/libc.so.6 #3 0x00007f9c262c5b8a in strdup () from /usr/lib64/libc.so.6 #4 0x00007f9c262ef1d1 in tzset_internal () from /usr/lib64/libc.so.6 #5 0x00007f9c262efb93 in __tz_convert () from /usr/lib64/libc.so.6 #6 0x00007f9c262edae9 in ctime () from /usr/lib64/libc.so.6 #7 0x00007f9c27f3feff in cccFormatStatus () from /opt/mqm/lib64/libmqmr_r.so #8 0x00007f9c27f429a3 in cccFFSTWorkDump () from /opt/mqm/lib64/libmqmr_r.so #9 0x00007f9c271050f8 in ?? () from /opt/mqm/lib64/libmqmcs_r.so #10 0x00007f9c2710105e in xcsFFSTFn () from /opt/mqm/lib64/libmqmcs_r.so #11 0x00007f9c270f2db9 in xehExceptionHandler ()from /opt/mqm/lib64/libmqmcs_r.so #12 <signal handler called> #13 0x00007f9c262ba584 in _int_free () from /usr/lib64/libc.so.6 #14 0x00007f9c27181015 in xcsFreeMemFn () from /opt/mqm/lib64/libmqmcs_r.so
Local fix
Problem summary
**************************************************************** USERS AFFECTED: Users of IBM MQ code (running in client or server installations) in the unlikely event that a memory exception is generated within heap management routines (a possible cause of this is corruption of the heap memory). Platforms affected: MultiPlatform **************************************************************** PROBLEM DESCRIPTION: To format a date the IBM MQ signal handler called C library function ctime marked as non-async-signal-safe. This caused a hang in malloc when acquiring a lock used in memory management as the lock had already been acquired by the same thread when freeing memory but then received a memory exception.
Problem conclusion
The IBM MQ code has been modified to use the thread-safe ctime_r instead of ctime to resolve the problem. --------------------------------------------------------------- The fix is targeted for delivery in the following PTFs: Version Maintenance Level v9.1 LTS 9.1.0.9 v9.2 LTS 9.2.0.3 v9.x CD 9.2.4 The latest available maintenance can be obtained from 'WebSphere MQ Recommended Fixes' http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006037 If the maintenance level is not yet available information on its planned availability can be found in 'WebSphere MQ Planned Maintenance Release Dates' http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006309 ---------------------------------------------------------------
Temporary fix
Comments
APAR Information
APAR number
IT37359
Reported component name
MQ BASE V9.2
Reported component ID
5724H7281
Reported release
920
Status
CLOSED PER
PE
NoPE
HIPER
YesHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-06-22
Closed date
2021-07-01
Last modified date
2021-07-01
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
MQ BASE V9.2
Fixed component ID
5724H7281
Applicable component levels
R920 PSY
UP
[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSYHRD","label":"IBM MQ"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"920"}]
Document Information
Modified date:
16 July 2021