IBM Support

IT36899: MQ Appliance might reload while reading and saving a configuration at the same time

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APAR status

  • Closed as program error.

Error description

  • If MQ Appliance tries to read a config file while a different
    thread is writing the file at the same time, then the read might
    hang causing a watchdog restart.
    

Local fix

Problem summary

  • ****************************************************************
    USERS AFFECTED:
    All MQ Appliance users.
    
    
    Platforms affected:
    MultiPlatform
    
    ****************************************************************
    PROBLEM DESCRIPTION:
    The MQ Appliance firmware failed to correctly time out read
    operations on configuration files that were concurrently being
    written, causing a hung thread to be detected, resulting in a
    restart of the supervisor process.
    

Problem conclusion

  • The MQ Appliance firmware has been updated to prevent the file
    read operation hanging due to concurrent read access, in order
    to prevent the supervisor restart.
    
    ---------------------------------------------------------------
    The fix is targeted for delivery in the following PTFs:
    
    Version    Maintenance Level
    v9.2 LTS   9.2.0.4
    v9.x CD    9.2.4
    
    The latest available maintenance can be obtained from
    'WebSphere MQ Recommended Fixes'
    http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006037
    
    If the maintenance level is not yet available information on
    its planned availability can be found in 'WebSphere MQ
    Planned Maintenance Release Dates'
    http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006309
    ---------------------------------------------------------------
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT36899

  • Reported component name

    MQ APPL M2002 V

  • Reported component ID

    5737H4701

  • Reported release

    920

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    YesHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-05-13

  • Closed date

    2021-10-19

  • Last modified date

    2022-02-01

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MQ APPL M2002 V

  • Fixed component ID

    5737H4701

Applicable component levels

[{"Line of Business":{"code":"LOB36","label":"IBM Automation"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Product":{"code":"SS5K6E","label":"IBM MQ Appliance"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"920"}]

Document Information

Modified date:
02 February 2022