IBM Support

IT36740: AMQ9620E: Internal error on call to SSL function on channel withrc=5 from gsk_secure_soc_write

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APAR status

  • Closed as program error.

Error description

  • The following error is seen on the server, after a network
    error.
    
    AMQ9620E: Internal error on call to SSL function on channel
    'MYSVRCONN' to host 'myhostname (1.2.3.4)'.
    An error indicating a software problem was returned from a
    function which is used to provide SSL or TLS support. The error
    code returned was '5'. The function call was
    'gsk_secure_soc_write'.
    

Local fix

Problem summary

  • ****************************************************************
    USERS AFFECTED:
    Users with clients that disconnect abruptly, or via a break in
    the network connection.  The connection has been made using
    SHARECNV(n>0).
    
    
    Platforms affected:
    MultiPlatform
    
    ****************************************************************
    PROBLEM DESCRIPTION:
    During cleanup on the server side, the IBM MQ code attempts to
    send a final packet to the client, but the connection has been
    broken, so this final packet cannot be sent.  The IBM MQ code
    should not attempt to send this final packet.
    

Problem conclusion

  • The IBM MQ code has been corrected so that it remembers the fact
    that the connection was broken.  Thus no attempt is made to send
    a final packet to the client and the error is avoided.
    
    ---------------------------------------------------------------
    The fix is targeted for delivery in the following PTFs:
    
    Version    Maintenance Level
    v9.1 LTS   9.1.0.10
    v9.2 LTS   9.2.0.5
    v9.x CD    9.2.5
    
    The latest available maintenance can be obtained from
    'WebSphere MQ Recommended Fixes'
    http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006037
    
    If the maintenance level is not yet available information on
    its planned availability can be found in 'WebSphere MQ
    Planned Maintenance Release Dates'
    http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006309
    ---------------------------------------------------------------
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT36740

  • Reported component name

    IBM MQ BASE MP

  • Reported component ID

    5724H7271

  • Reported release

    915

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-04-29

  • Closed date

    2021-11-02

  • Last modified date

    2021-11-25

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    IBM MQ BASE MP

  • Fixed component ID

    5724H7271

Applicable component levels

[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYHRD","label":"IBM MQ"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"915"}]

Document Information

Modified date:
26 November 2021