APAR status
Closed as program error.
Error description
The following error is seen on the server, after a network error. AMQ9620E: Internal error on call to SSL function on channel 'MYSVRCONN' to host 'myhostname (1.2.3.4)'. An error indicating a software problem was returned from a function which is used to provide SSL or TLS support. The error code returned was '5'. The function call was 'gsk_secure_soc_write'.
Local fix
Problem summary
**************************************************************** USERS AFFECTED: Users with clients that disconnect abruptly, or via a break in the network connection. The connection has been made using SHARECNV(n>0). Platforms affected: MultiPlatform **************************************************************** PROBLEM DESCRIPTION: During cleanup on the server side, the IBM MQ code attempts to send a final packet to the client, but the connection has been broken, so this final packet cannot be sent. The IBM MQ code should not attempt to send this final packet.
Problem conclusion
The IBM MQ code has been corrected so that it remembers the fact that the connection was broken. Thus no attempt is made to send a final packet to the client and the error is avoided. --------------------------------------------------------------- The fix is targeted for delivery in the following PTFs: Version Maintenance Level v9.1 LTS 9.1.0.10 v9.2 LTS 9.2.0.5 v9.x CD 9.2.5 The latest available maintenance can be obtained from 'WebSphere MQ Recommended Fixes' http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006037 If the maintenance level is not yet available information on its planned availability can be found in 'WebSphere MQ Planned Maintenance Release Dates' http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006309 ---------------------------------------------------------------
Temporary fix
Comments
APAR Information
APAR number
IT36740
Reported component name
IBM MQ BASE MP
Reported component ID
5724H7271
Reported release
915
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-04-29
Closed date
2021-11-02
Last modified date
2021-11-25
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
IBM MQ BASE MP
Fixed component ID
5724H7271
Applicable component levels
[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYHRD","label":"IBM MQ"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"915"}]
Document Information
Modified date:
26 November 2021