IBM Support

IT34363: Improve diagnostics in zxcHealthThread for unexpected queue manager shutdown

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APAR status

  • Closed as program error.

Error description

  • A queue manager ended unexpected with the following failure data
    capture (FDC) record.
    
    amqzxma0  1999 11 ZX028090 zxcHealthThread
    
    However the FDC was not helpful to understand the cause for the
    queue manager shutdown.
    

Local fix

Problem summary

  • ****************************************************************
    USERS AFFECTED:
    All users of IBM MQ
    
    
    Platforms affected:
    MultiPlatform
    
    ****************************************************************
    PROBLEM DESCRIPTION:
    The FDC with Probe Id ZX028090 generated during unexpected queue
    manager shutdown was not helpful to understand the cause for the
    queue manager shutdown and so additional diagnostics are
    required to be added to the FDC.
    

Problem conclusion

  • The IBM MQ code has been modified to added additional
    diagnostics for the benefit of IBM support teams.
    
    ---------------------------------------------------------------
    The fix is targeted for delivery in the following PTFs:
    
    Version    Maintenance Level
    v9.2 LTS   9.2.0.4
    v9.x CD    9.2.4
    
    The latest available maintenance can be obtained from
    'WebSphere MQ Recommended Fixes'
    http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006037
    
    If the maintenance level is not yet available information on
    its planned availability can be found in 'WebSphere MQ
    Planned Maintenance Release Dates'
    http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006309
    ---------------------------------------------------------------
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT34363

  • Reported component name

    MQ BASE V9.2

  • Reported component ID

    5724H7281

  • Reported release

    920

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-09-28

  • Closed date

    2021-06-30

  • Last modified date

    2021-06-30

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MQ BASE V9.2

  • Fixed component ID

    5724H7281

Applicable component levels

[{"Type":"MASTER","Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSYHRD","label":"IBM MQ"},"Version":"All Versions"}]

Document Information

Modified date:
01 July 2021