IBM Support

IT33299: When applying a fix pack, the "web\installations" folder will bedeleted if the "Installation Path" and "Data Path" are the same.

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APAR status

  • Closed as program error.

Error description

  • If MQ program files and MQ data files are located in the same
directory, (for example "C:\Program Files\IBM\MQ") and the MQ
Web component has been installed, then the installation of a
FixPack will incorrectly remove directory "C:\Program
Files\IBM\MQ\web\installations" which contains data for the MQ
Web component.

As a result, the mqweb server can no longer be started. The
following  error message is written on the command prompt:
"Server mqweb does not exist"

Local fix

  • Before applying a fix pack 9.1.0.*, take a backup of
\web\installations\*  folder and after fix pack  installation,
restore the backup.

Problem summary

  • ****************************************************************
USERS AFFECTED:
All users of the MQ Web Console installing new Fix Packs on
Windows


Platforms affected:
Windows

****************************************************************
PROBLEM DESCRIPTION:
The problem was caused by a logic error in the fix pack
installer code, exposed if the product binaries and product data
paths were co-located.

Problem conclusion

  • The code has been modified to exclude the removal on the
"web\installations"  folder if it already exists.

---------------------------------------------------------------
The fix is targeted for delivery in the following PTFs:

Version    Maintenance Level
v9.1 LTS   9.1.0.12
v9.2 LTS   9.2.0.4
v9.x CD    9.3.0.0

The latest available maintenance can be obtained from
'WebSphere MQ Recommended Fixes'
http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006037

If the maintenance level is not yet available information on
its planned availability can be found in 'WebSphere MQ
Planned Maintenance Release Dates'
http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006309
---------------------------------------------------------------

Temporary fix

  • 



Comments


    

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APAR Information




    

  • APAR number
    IT33299
    • 

  • Reported component name
    IBM MQ BASE MP
    • 

  • Reported component ID
    5724H7271
    • 

  • Reported release
    910
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    YesHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2020-06-23
    • 

  • Closed date
    2021-10-14
    • 

  • Last modified date
    2022-04-13
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    IBM MQ BASE MP
    • 

  • Fixed component ID
    5724H7271
    • 



Applicable component levels


    








      
              
                            

              

              [{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYHRD","label":"IBM MQ"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"910"}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            14 April 2022
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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