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IT32203: MQ Appliance commands fail with error AMQ6558E

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APAR status

  • Closed as program error.

Error description

  • MQ Appliance commands (e.g. crtdrsecondary) fail with error
AMQ6558E.

AMQ6558E: Unable to contact partner appliance '192.168.8.100'.

The trace for the failed command likely to show delay and/or
failure in ping.

Wed May 16 12:45:57 BST 2018:    { Entering checkNetwork
192.168.8.100
Wed May 16 12:45:57 BST 2018:     ping  -c 192.168.8.100
Wed May 16 12:46:07 BST 2018:     PING 192.168.8.100
(192.168.8.100) 56(84) bytes of data.

--- 10.121.8.100 ping statistics ---
1 packets transmitted, 0 received, 100% packet loss, time 0ms
Wed May 16 12:46:07 BST 2018:     rc(1)
Wed May 16 12:46:07 BST 2018:    } Leaving checkNetwork 1

Local fix

  • Run the command more than once if there is a failure.

Problem summary

  • ****************************************************************
USERS AFFECTED:
Users running MQ appliance HA commands that  communicate with
the partner appliance.


Platforms affected:
MultiPlatform

****************************************************************
PROBLEM DESCRIPTION:
The options used with ping command caused delay and/or failure
in MQ HA commands.

Problem conclusion

  • MQ code has been modified to use appropriate options in ping
command.

---------------------------------------------------------------
The fix is targeted for delivery in the following PTFs:

Version    Maintenance Level
v9.1 CD    TBC.
v9.1 LTS   9.1.0.6

The latest available maintenance can be obtained from
'WebSphere MQ Recommended Fixes'
http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006037

If the maintenance level is not yet available information on
its planned availability can be found in 'WebSphere MQ
Planned Maintenance Release Dates'
http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006309
---------------------------------------------------------------

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IT32203
    • 

  • Reported component name
    MQ APPLIANCE M2
    • 

  • Reported component ID
    5737H4700
    • 

  • Reported release
    910
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2020-03-17
    • 

  • Closed date
    2020-06-10
    • 

  • Last modified date
    2020-06-26
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    MQ APPLIANCE M2
    • 

  • Fixed component ID
    5737H4700
    • 



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS5K6E","label":"IBM MQ Appliance"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"910","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            27 June 2020
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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