APAR status
Closed as program error.
Error description
An error was seen when installing an MQ Fix Pack: WebSphere MQ shared resources associated with the installation at '/xxx/xxxxxx/xxxx/xxx' are still in use. You must stop all MQ processes, including applications, Queue Managers, and Listeners, before attempting to install, update or delete the WebSphere MQ product. But the debug.out file shows: amqiclen -v -x return code was: '243', output was: Failed while executing the mqm.server.rte.pre_u script 243 in decimal is 0xf3 in hex. This is a truncated (single-byte) version of 0x7f3, which in decimal is 2035 (MQRC_NOT_AUTHORIZED). Therefore the output saying "shared resources associated ... are still in use" is not a correct statement of the root cause of the problem.
Local fix
Problem summary
**************************************************************** USERS AFFECTED: Users upgrading or installing IBM MQ, in the rare case where there is a problem encountered during installation. Platforms affected: AIX, Linux on S390, Linux on x86-64, Linux on zSeries, Solaris SPARC, Solaris x86-64, Linux on Power **************************************************************** PROBLEM DESCRIPTION: There are places in the installer code where amqiclen is run (this is an internal MQ program that runs as part of installation/uninstallation). In most cases this means that shared memory segments are still in use by running queue managers or their applications. But in other (rare) cases where there is some other reason for the program to fail, the error text should be different, so as not to be misleading.
Problem conclusion
The MQ installer/uninstaller code has been updated to output error text that is appropriate to the failure. --------------------------------------------------------------- The fix is targeted for delivery in the following PTFs: Version Maintenance Level v9.0 LTS 9.0.0.9 v9.1 CD 9.1.5 v9.1 LTS 9.1.0.5 The latest available maintenance can be obtained from 'WebSphere MQ Recommended Fixes' http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006037 If the maintenance level is not yet available information on its planned availability can be found in 'WebSphere MQ Planned Maintenance Release Dates' http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006309 ---------------------------------------------------------------
Temporary fix
Comments
APAR Information
APAR number
IT30754
Reported component name
IBM MQ BASE M/P
Reported component ID
5724H7261
Reported release
900
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2019-10-30
Closed date
2020-02-10
Last modified date
2020-02-10
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
IBM MQ BASE M/P
Fixed component ID
5724H7261
Applicable component levels
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSYHRD","label":"IBM MQ"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"9.0","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
10 February 2020