APAR status
Closed as program error.
Error description
If the MQ Appliance web management console interface has been configured to run on port 443, the main console and configuration panels can be accessed as expected, however HTTP error 500 is returned when attempting to view the MQ Console tab. The error that is seen is as follows: Error 500: Internal Error, an internal error has occurred. HTTP error 500 means Internal Server Error, The server encountered an unexpected condition which prevented it from fulfilling the request.
Local fix
Configure the web management console to run on a port other than 443, using the steps documented in the product Knowledge Center: https://www.ibm.com/support/knowledgecenter/SS5K6E_1.0.0/com.ibm .mqa.doc/configuring/co00010_.htm The default web management console port is 9090.
Problem summary
**************************************************************** USERS AFFECTED: This issue affects users who have configured the MQ Appliance web management interface to run on port 443. Platforms affected: MultiPlatform **************************************************************** PROBLEM DESCRIPTION: The IBM MQ Console runs within the MQ Appliance web management interface. The web management interface is responsible for receiving incoming connections, and routing these connection to the IBM MQ Console, if the user wishes to view MQ dashboards. If the web management interface is running on port 443, then a coding error caused the web management interface to fail to correctly form the request when routing connections to the IBM MQ Console, leading to the 500 error code being displayed to the user.
Problem conclusion
The web management interface logic has been updated such that the request to the IBM MQ Console is correctly formed when running on port 443, so that connections can be correctly routed to the IBM MQ Console. --------------------------------------------------------------- The fix is targeted for delivery in the following PTFs: Version Maintenance Level v9.1 LTS 9.1.0.4 The latest available maintenance can be obtained from 'WebSphere MQ Recommended Fixes' http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006037 If the maintenance level is not yet available information on its planned availability can be found in 'WebSphere MQ Planned Maintenance Release Dates' http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006309 ---------------------------------------------------------------
Temporary fix
Comments
APAR Information
APAR number
IT29329
Reported component name
IBM MQ APPL M20
Reported component ID
5725Z0900
Reported release
911
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2019-06-04
Closed date
2019-06-18
Last modified date
2019-06-18
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
IBM MQ APPL M20
Fixed component ID
5725Z0900
Applicable component levels
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS5K6E","label":"IBM MQ Appliance"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"911","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]
Document Information
Modified date:
18 June 2019