APAR status
Closed as program error.
Error description
IBM MQ fails to install on Microsoft Windows when there are several existing MQ installations. The installation ends reporting generic error code 1603. The following error is seen in the install log: ***msiGetProperty('AMQOLDSERVER') failed (234)
Local fix
Remove some existing installations if they are no longer required
Problem summary
**************************************************************** USERS AFFECTED: This issue affects users who have a large number of MQ installations on Windows. The issue was encountered with 14 existing installations during testing. Platforms affected: Windows **************************************************************** PROBLEM DESCRIPTION: A coding error within the MQ installer meant that an internal data structure was not large enough to hold all necessary installation metadata when there were many installations present (14 during the testing of this APAR). This caused the metadata to be truncated, resulting in the error above, and the failure to install.
Problem conclusion
The IBM MQ product installer has been updated to tolerate a large number of installations on the same Windows system. --------------------------------------------------------------- The fix is targeted for delivery in the following PTFs: Version Maintenance Level v9.0 LTS 9.0.0.6 The latest available maintenance can be obtained from 'WebSphere MQ Recommended Fixes' http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006037 If the maintenance level is not yet available information on its planned availability can be found in 'WebSphere MQ Planned Maintenance Release Dates' http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006309 ---------------------------------------------------------------
Temporary fix
Comments
APAR Information
APAR number
IT24925
Reported component name
IBM MQ BASE M/P
Reported component ID
5724H7261
Reported release
900
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-05-02
Closed date
2018-05-30
Last modified date
2018-08-22
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
IBM MQ BASE M/P
Fixed component ID
5724H7261
Applicable component levels
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSYHRD","label":"IBM MQ"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"9.0","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
22 August 2018