IT16553: Windows application event log not being populated with MQ messages

APAR status

• Closed as program error.

Error description

• IBM MQ logs errors and informational messages in the Windows
  Application Event Log but in V9 this was broken and the
  following message was recorded for all messages:
  
  The description for Event ID <1234> from source
  IBM MQ <Installation_name> cannot be found. Either the
  component that raises this event is not installed on your
  local computer or the installation is corrupted. You can
  install or repair the component on the local computer.
  

Local fix

• Modify the name of MQ from Websphere MQ to IBM MQ at the
  following place in the registry:
  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\eventlog\Ap
  plication\WebSphere MQ ()
  
  For example if the the installation name for a version 9
  is "Installation2" then change the entry to:
  
  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\eventlog\Ap
  plication\IBM MQ (Installation2)
  

Problem summary

• ****************************************************************
  USERS AFFECTED:
  Users of MQ V9 on Windows
  
  
  Platforms affected:
  Windows
  
  ****************************************************************
  PROBLEM DESCRIPTION:
  The error messages were not written to the Windows application
  event log due to a wrongly configured registry key.
  

Problem conclusion

• The installation code is fixed such that right registry key
  entries are created.
  
  
  Please note that because this issue exists in the product
  installation code, it can only be addressed for 9.0.0.0
  installations by uninstalling MQ and re-installing a full
  product installer level which contains the fix, or by performing
  the steps described above in the local fix section.
  
  This issue cannot be resolved by the application of an MQ fix
  pack.
  
  ---------------------------------------------------------------
  The fix is targeted for delivery in the following PTFs:
  
  Version    Maintenance Level
  v9.0 CD    9.0.1
  v9.0 LTS   9.0.0.1
  
  The latest available maintenance can be obtained from
  'WebSphere MQ Recommended Fixes'
  http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006037
  
  If the maintenance level is not yet available information on
  its planned availability can be found in 'WebSphere MQ
  Planned Maintenance Release Dates'
  http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006309
  ---------------------------------------------------------------
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  IBM MQ BASE M/P

• Fixed component ID

  5724H7261

Applicable component levels

• R900 PSY

     UP