IC89533: THE ADVANCED INSTALLATION OPTION OF INSTALLING MQ 7.1 FIX PACK IN WINDOWS DOES NOT WORK AS EXPECTED.

Fix Pack 7.1.0.3 for WebSphere MQ V7.1

APAR status

• Closed as program error.

Error description

• While installing the WebSphere MQ fix pack 7.1.0.1, if the
  option "advanced installation option display/change" is
  selected, the backup directory was created in the following
  path:C:\Program Files\IBM\WebSphere MQ\Maint_0.1
  On a 64 bit machine however, the default installation path is
  C:\Program Files (x86)\IBM\WebSphere MQ
  This causes AMQ4760 error during installation. The amqicsdn.txt
  file shows the installer failed to create a backup
  directory:
  
  Starting file backup
  Looking for: 'C:\Program Files\IBM\WebSphere MQ\Maint_0.1'
  Looking for: 'C:\Program Files\IBM\WebSphere MQ\Maint_0.1'
  (DoCsdBackup) ***Cannot create backup directory
  'C:\Program Files\IBM\WebSphere MQ\Maint_0.1' - one or more
  intermediate directories do not exist (ERROR_PATH_NOT_FOUND(3))
  
  If option "advanced installation option display/change" is not
  selected then the backup directory was created in the
  following directory:
  
  C:\Program Files (x86)\IBM\WebSphere MQ\Maint_0.1
  and, the fix pack installation succeeded.
  

Local fix

Problem summary

• ****************************************************************
  USERS AFFECTED:
  This problem exists only on 7.1.0.x fix packs. It has already
  been corrected in WebSphere MQ v7.5.
  
  Platforms affected:
  Windows
  
  ****************************************************************
  PROBLEM SUMMARY:
  In order to recreate the problem,
  
  - Install the 7.1.0.1 fix pack in "load and apply files" mode.
  - select "View/change advanced install options"
  - For installation name leave the field blank and click "Next"
  the next screen "Specify Backup Directory" has pre-filled the
  "Location of backup directory" input field with the default path
  for the backup directory
  ("C:\Program Files\IBM\WebSphere MQ\Maint_0.1").
  
  However this is the path for a standard install location on
  Windows 32-bit. On a 64 bit machine this is not the default path
  and hence the installation fails.
  

Problem conclusion

• The fix ensures that the field "Location of backup directory" is
  left blank unless the installation name is entered, in which
  case a registry lookup will populate the field with the correct
  value for that installation.
  
  ---------------------------------------------------------------
  The fix is targeted for delivery in the following PTFs:
  
                     v7.1
  Platform           Fix Pack 7.1.0.3
  --------           --------------------
  Windows            7.1.0.3
  
  The latest available maintenance can be obtained from
  'WebSphere MQ Recommended Fixes'
  http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006037
  
  If the maintenance level is not yet available information on
  its planned availability can be found in 'WebSphere MQ
  Planned Maintenance Release Dates'
  http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006309
  ---------------------------------------------------------------
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WMQ WINDOWS V7

• Fixed component ID

  5724H7220

Applicable component levels

• R710 PSY

     UP